*[b]See the last edit at the bottom for a possible solution to this problem[/b]*
I have been trying to sign into Destiny 2 for two days now and every time I select [u]any[/u] character, it loads for about a minute and then an error message pops up saying:
"You have lost connection to the Destiny 2 servers. Your permissions to access online multiplayer gameplay may have changed or your profile may have been signed in elsewhere.
For more information, visit help.bungie.net"
So I visited the site and found a list of possible solutions and tried each of them with [u][b]no success[/b][/u]:
- [b]Renew the account subscription if the account’s PlayStation Plus or Xbox Live Gold subscription has expired[/b]; I checked my XBox Live Gold subscription and it was still active
- [b]Restore licenses if the PlayStation Plus or Xbox Live subscriptions are confirmed to still be active[/b]; I uninstalled and reinstalled Destiny 2 and all of the add-ons I had purchased
- [b]Clear the console cache to remove potentially corrupted temporary data that may be impacted the account’s licenses[/b]; I performed a cache clear on my system
- [b]Log out of the PlayStation Network or Xbox Live account on any alternative consoles[/b]; I have no knowledge of any sign-in attempts for my account on any other system and have not received any relevant notifications on the subject recently
- [b]Log out and sign back into the PlayStation Network or Xbox Live accounts on the target console[/b]; I logged out and signed back in
- [b]Add additional security features to their accounts on alternative consoles to prevent unauthorized access[/b]; I have already had security measures put in place for my XBox Live account
- [b]Check PlayStation Support or Xbox Support for potential maintenance or service outages[/b]; I checked Xbox Support and it said that XBox Live had no service issues or any issues in general
I am just wondering if there is ANYTHING else I can do to fix this, I just want to play the game ;-;
[b]EDIT[/b]: I have tried leaving my XBox shut down for 10min per @RedPhoenix HD and even that did not work https://www.bungie.net/en/Forums/Post/248847751?sort=0&page=0&path=1
One other thing to note is that various different attempts at starting a party with a friend on the system have all failed:
- I cannot send party chat invites to anyone on my friends list; every time I hit "Send" there is no notification of the invite and no notification for the target friend
- I receive notifications for party invites from friends but get a party error message immediately upon accepting the invitations
- I have tried both sending and receiving party invitations on the XBox App on PC, both of which result eventually in "We can't connect to XBox Live right now; the service might be down."
- Despite the above, I am still able to send and receive text messages to and from friends both on the console and the app
I also just checked XBox Support's Twitter and found this: https://twitter.com/XboxSupport/status/1045464768742449154
So these issues might be related to XBox Live, and they say they fixed it 3 hours ago but it is clearly persistent.
[b]EDIT 2[/b]
Per an OpenDNS Support article I found, I manually changed my system's primary and secondary DNS address' to 208.67.222.222 and 208.67.220.220 respectively and that seems to have fixed the issue!
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Thank you! Helped a ton.