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Help - Destiny 2

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Edited by Ezperro: 9/29/2018 2:41:13 AM
19

"Your permissions may have changed" [XBox One] [Resolved]

*[b]See the last edit at the bottom for a possible solution to this problem[/b]* I have been trying to sign into Destiny 2 for two days now and every time I select [u]any[/u] character, it loads for about a minute and then an error message pops up saying: "You have lost connection to the Destiny 2 servers. Your permissions to access online multiplayer gameplay may have changed or your profile may have been signed in elsewhere. For more information, visit help.bungie.net" So I visited the site and found a list of possible solutions and tried each of them with [u][b]no success[/b][/u]: - [b]Renew the account subscription if the account’s PlayStation Plus or Xbox Live Gold subscription has expired[/b]; I checked my XBox Live Gold subscription and it was still active - [b]Restore licenses if the PlayStation Plus or Xbox Live subscriptions are confirmed to still be active[/b]; I uninstalled and reinstalled Destiny 2 and all of the add-ons I had purchased - [b]Clear the console cache to remove potentially corrupted temporary data that may be impacted the account’s licenses[/b]; I performed a cache clear on my system - [b]Log out of the PlayStation Network or Xbox Live account on any alternative consoles[/b]; I have no knowledge of any sign-in attempts for my account on any other system and have not received any relevant notifications on the subject recently - [b]Log out and sign back into the PlayStation Network or Xbox Live accounts on the target console[/b]; I logged out and signed back in - [b]Add additional security features to their accounts on alternative consoles to prevent unauthorized access[/b]; I have already had security measures put in place for my XBox Live account - [b]Check PlayStation Support or Xbox Support for potential maintenance or service outages[/b]; I checked Xbox Support and it said that XBox Live had no service issues or any issues in general I am just wondering if there is ANYTHING else I can do to fix this, I just want to play the game ;-; [b]EDIT[/b]: I have tried leaving my XBox shut down for 10min per @RedPhoenix HD and even that did not work https://www.bungie.net/en/Forums/Post/248847751?sort=0&page=0&path=1 One other thing to note is that various different attempts at starting a party with a friend on the system have all failed: - I cannot send party chat invites to anyone on my friends list; every time I hit "Send" there is no notification of the invite and no notification for the target friend - I receive notifications for party invites from friends but get a party error message immediately upon accepting the invitations - I have tried both sending and receiving party invitations on the XBox App on PC, both of which result eventually in "We can't connect to XBox Live right now; the service might be down." - Despite the above, I am still able to send and receive text messages to and from friends both on the console and the app I also just checked XBox Support's Twitter and found this: https://twitter.com/XboxSupport/status/1045464768742449154 So these issues might be related to XBox Live, and they say they fixed it 3 hours ago but it is clearly persistent. [b]EDIT 2[/b] Per an OpenDNS Support article I found, I manually changed my system's primary and secondary DNS address' to 208.67.222.222 and 208.67.220.220 respectively and that seems to have fixed the issue!
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  • This worked!! Had the error for two days and did all of the recommended bungie trouble shooting and nothing worked. Changed my DNS to manual and now im back playing. Thanks for the post!

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