I've completed the campaign and got to level 50 and the pre-order bonus is not available at Amanda Holliday. I spoke with reps at Amazon and they claim they don't have any codes. Is there a way I can claim the pre-order bonus? I've seen this issue happen to lots of folks on reddit, twitter, etc.
[b]9/7/18 Update:[/b] I've checked with Amazon again and I keep getting told two different things. One rep said I would have the code within a couple days (nothing so far) and another told me "the code cannot be sent after the game has released." Their customer service reps seem to not have a clue when it comes to this issue.
Also, Bungie's support twitter (@BungieHelp) has this to say:
[quote]We are investigating reports that some retailers may not be distributing pre-order content codes. If a player pre-ordered Forsaken and did not receive a code for Cayde’s Exotic Stash or the Awoken Legend Set they should contact their retailer for further assistance.[/quote]
Doesn't seem like either of them know what to do about this...
[b]9/11/18 Update:[/b] Good news, seems they are distributing the codes this week - got mine today. Keep an eye out for an email from Amazon with your code. Thanks for your help guys!
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2 RepliesAmazon just E-mailed me the Bonus code did everyone got it?