So, my question to you guys is, are you looking solely for feedback on your most recent ip? Because if so, you may want to be a bit more open about it.
The way I see it, the current changes upset the community for 2 major reasons:
1. There was a very short window of notice from your community managers. These individuals are already part of a team under fire for being lackluster at communicating upcoming changes to the game and Bungie related topics.
2. This shuts out all non-D2 tethered players from communicating about current, public happenings about the studio or relevant sub topics in the game.
Because if how widely these are seen as major issues, I suggest offering a swift explanation to the users of BUNGIE.net why they have been seemingly shut out in favor of Destiny2.net.
May I suggedt an alternate option to approach filtering feedback? You may have already considered it, but since I cannot be sure until we hear from you on the matter, here it is.
[
The development of a filter system for major forum topics would allow community members to have conversations within sub-topics but would restrict unrelated content from being entered into a post.
This system would follow a topical hierarchy beginning with a user travelling to an appropriate topic, and beginning a post in this place. The site flow would be as follows:
User enters B.net > User travels to a Forum tab > the forum tab contains a selection of Major Forums for topics relevant to Bungie (these include your ips, Community Creations, and Bungie Studios) > User selects a Major Forum > from here they are asked to pick a Minor Topic as a sort of filter (similar to how things are now, just re-thought to direct players to the appropriate conversation) > the user selects to make a post in the appropriate forum and topic > (THIS IS THE JUICE) after the post has been typed up, a built in parsing system should check for the following:
1. Appropriate and relevant language for said topic
2. Relevant tags to the topic such as #activity, #lfg, #destiny2, etc.
3. Checking the user's history for strikes or previous post bans
All of these will add up to a tally system that determines whether or not the user's post is appropriate for the current topics and forum section.
]
With that out of the way, I'm sure you have more reasons for putting the current changes forward, and, yes, I do realize this would have been an investment of both time and money. However, it would have left you with far fewer disgruntled community members than placing 1 hard filter into place with a very confined announcement window.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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