JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
1/23/2018 4:52:29 PM
67
35
Cry
Cry

Black screen after choosing character?

Just got on and after picking a character, screen stays black. Audio is playing properly and menu navigation seems to be working, but I can't see anything.
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by Kell of Kellogs: 1/27/2018 7:25:47 PM
    Hey there, Edit: here’s an update from PlayStation [quote] If you're still having issues accessing PSN, please try these steps: 1. Log out of the account that is having difficulty 2. Power down the PS4 3. Access playstation.com and sign in. 4. Confirm signing into the website 5. Turn on the PS4 and log in[/quote] https://twitter.com/askplaystation/status/957330846398255105 If seems PlayStation is having some issues affecting players’ online gaming. You can keep an eye on PlayStation network status here. https://status.playstation.com/

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    60 Replies
    • If on Pc go to xbox network and see your nat type if says toredo unable to identify click fix it and then click check again

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Started a new topic: Black screen after choosing character? And error code watercress?(1 Reply)

    • I'm still having a black screen after I pick my character is anyone else having this issue still?

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      4 Replies
      • I cannot log in past character screen, all I get is black. I’ve tried everything and nothing works. It’s no longer a PSN issue, everything else works except destiny 2. Please fix this bungie!

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Just started having this issue and I’ve tried all the “fixes” listed above..... anyone have another way?

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        1 Reply
        • I have had this problem for 3 days now on my Xbox one and I still get nothing but a black screen and error code watercress. Anything I should do to try and fix this?

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • I too had a black screen after charter selection. It stayed for 50 seconds.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Nothing seems to work for me. Just curious — are any of you running off a solid state hard drive? Because that was causing a similar issue with TitanFall2 before the ps4 update fixed it. Might be related.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          1 Reply
          • [quote]1. sign out of PSN 2. log out on PS4 3. press PS button to log in 4. press Optiond and select "Appear Online" 5. sign in to PSN that worked for me.[/quote]

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            4 Replies
            • What fixed it for me this morning: Sign out of your PSN account Logout of your profile on PS4 At profile select screen, press Options Select Sign In with Status Online (not exact wording) Sign back in to your PSN account

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            • Started a new topic: Black screen error

            • Black Screen after character selection

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              2 Replies
              • It’s day three still a black screen fix the damn problem

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                1 Reply
                • Edited by DaxBadAss: 1/24/2018 11:16:19 AM
                  PSN says its fine and I still cannot login with by character. I have tried all the troubleshooting steps provided my Bungie and still nothing. Please sort out ASAP Bungie!

                  Posting in language:

                   

                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                • Same problem I have tried all the options to clear this and nothing is working. It seems that the problem is at Bungie. They need to sort this out soon.

                  Posting in language:

                   

                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  1 Reply
                  • Same issue here, and it's NOT PSN. All my other games work perfectly, but Destiny 2 and the original game will not load beyond the character select screen.

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                    1 Reply
                    • Been like this for me for few days now lol every other game plays fine tho

                      Posting in language:

                       

                      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                    • Edited by BeefSlurpee: 1/26/2018 4:44:38 AM
                      Holy S*** IT WORKED!! Here's the method that worked for me: 1) Log out of the PSN network on your Playstation and power down. 2) Have someone log into your PSN on their Playstation. 3) Have them navigate to your profile and toggle off then on the "appear online status". 4) Power on your Playstation and login. Load Destiny and enjoy seeing your ship for the first time in three days. It may not be necessary to power off the Playstation but it's probably best to do it anyway. -Cheers

                      Posting in language:

                       

                      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                      1 Reply
                      • Still screwed up and can’t play!!!! Fix mofos!!!!

                        Posting in language:

                         

                        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                      • I'm having the same problem with my husband's account. I can log into Destiny with my gamer tag and play and everything is fine on the same console, but when I try to log him in after I choose his character it goes black with music and then after a few minutes it gives him a connection error flag.

                        Posting in language:

                         

                        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                      • Edited by Snyder55: 1/25/2018 3:55:41 AM
                        Give us some -blam!-ing information! Some of us are still having problems! Tell us something, at least, because as far as we know you think everything is fine with the servers, but obviously it's not!

                        Posting in language:

                         

                        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                      • Same here ! I tried all solutions proposed on Bungie’s site but I have the same error ! Please Bungie find a solution, I can’t play anymore ... (from France)

                        Posting in language:

                         

                        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        1 Reply
                        • Same thing. 3 days in a row. Login. Black screen after character select. Other games work fine. I have an expensive subscription to this black screen. This game has been very disappointing.

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        • Black Screen from Tuesday

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        • Is anyone profile logged online but shows that you are offline ? And can figure how to fix that or this black screen ?

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                          2 Replies
                          You are not allowed to view this content.
                          ;
                          preload icon
                          preload icon
                          preload icon