I know this isn't your fault as a community manager. You're the messenger. So as the go between for both the studio and the community I have a message and a gift I want you to deliver and favor I want to ask of you.
The Favor: Gather all of the developers and managers who thought this was a good idea into one place.
The Message: Go from person to person and list every horrible choice they have made that has contributed to the community's major disatisfaction with the game.
The Gift: A solid and swift boot to the head.
English
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With steel capped boats that make a nice clunk sound as you walk from busted head to the next one