I know this isn't your fault as a community manager. You're the messenger. So as the go between for both the studio and the community I have a message and a gift I want you to deliver and favor I want to ask of you. The Favor: Gather all of the developers and managers who thought this was a good idea into one place. The Message: Go from person to person and list every horrible choice they have made that has contributed to the community's major disatisfaction with the game. The Gift: A solid and swift boot to the head.