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8/26/2010 4:18:41 AM
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Official thread for nameplate unlock support

Please keep it clean and productive in here. Don't post your cd key (duh), and don't debate our criteria for granting nameplates. Please do help steer people with questions to the answers we've provided. News post with specific instructions: [url]http://www.bungie.net/News/Blog.aspx?mode=news#cid28173[/url] Weekly Update with the general overview: [url]http://www.bungie.net/News/content.aspx?type=topnews&link=BWU_082010[/url] Thanks! FAQ part 1: Q: What's the format for entering keys? A: Caps doesn't matter. Dashes do. Follow the example on the page. Q: What if I change my gamertag? A: If you simply *rename* your gamertag on your existing XBL account, that's fine. Bungie.net might not link to your game history until you play online again, (because Xbox doesn't proactively notify us about the name change) but once you play again, it'll correct itself. (It might take until overnight for your Halo 2 record to catch up with the change when we automatically sort out problems like that) Q: What if I relink my account to a different gamertag? A: See FAQ 2 below Q: How long do I have to do this? A: We haven't set a cutoff date. We might eventually set one, well past Reach launch, but that's undecided. When you consider that this "Bungie Legacy Games" data can potentially be used to similar purpose for all Bungie games into the far future (but no promises!) giving even a few month window for registering the 7-year-old Halo 1 PC game seems awfully short. There will be PC fans who might not catch the news for a long time. Q: How do I choose a nameplate? A: The same page where you register them will let you choose from all the options you've earned like Halo 3, once you've played Reach. Q: I just played Marathon XBLA and it hasn't shown up on my gamercard yet A: The gamercard comes directly from MS's servers, and they cache that data for a while. Come back in half an hour or so and try again. Also, the demo version doesn't show up on the gamercard, you need to play the full version. Some people have luck paying another game afterwards to force it to change. Q: Will I get the Halo 2 flair? A: Do we have [url=http://www.bungie.net/stats/playerstatshalo2.aspx]Halo 2 data for you[/url]? (If I did that link right, then if you're signed in, it should try and bring you to your Halo 2 stats page. The link is gone from the top of the website, but the page is still there via a tab on your Halo 3 service record. If you see data for yourself, then you'll get the emblem. There was no date window for eligibility. Any games there count. Q: What about Halo 1 Xbox via Games on Demand? A: Bungie is no longer part of Microsoft and we simply do not have access to the purchase data for this game, nor does it register online. It shows up in the console's recent games list, but not your gamercard for us to see. It's out of our hands. FAQ 2: Q: What if I link my gamertag to a different Live ID? A: The unlocks will stick to your gamertag/Live account, not your Passport/LiveID account. (This is good - it means it won't break the "supercombine" you might have earned. ********************** Q: Help! It says my key has already been redeemed! ********************** A: I asked a bunch of people to PM me their keys when this happened, and guess what? Almost everyone sent me the same few keys! It looks like either people forgot they got their key on a warez site, or else accidentally bought a counterfeit copy of the game via a distributor who printed the same key with every CD they clone. If you're getting this error and wonder if it's the cause, try this experiment: paste the first two blocks of letters (XXXXX-XXXXX) into Google - does your full key come up on a Halo warez/torrent page? Bad news, it's not a legit copy. That's been the case for all the PM'ed keys I've tried. Overall, from the thousands of valid keys entered in the 16 hours the page has been up, it looks like things are running smoothly for the vast majority of users. FAQ 3: Q: I can't choose any unlocks, even though I should have some. A: There's a browser compat problem which will be fixed soon, that prevents you from seeing the buttons to unlock your nameplates. If you're in IE8, turn of compat mode (the torn-page icon by the address bar) or use another browser. [Edited on 09.21.2010 2:04 PM PDT]

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  • No sure whats up but on the nameplates screen there should be submit buttons but theres only one for the PC name plate but i should have one for all others right??

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  • ok duh, I don't get it. How do I pick a name plate? I mean, on my profile, there's no button to push to "attach it" to my gamertag. Am I missing something? I've got Halo 2, Halo 3, and ODST history.

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  • I have H:CE installed on my computer but I no longer have the CD. I used a cd key extractor to get my CD key but it says it does not work. What gives?

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  • Bungie really needs to address all of these issues...

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  • I have played halo 3 and i played the beta for reach and it says i dont have any name plates to unlock it only says i am using the blank ones. Is there a certain box that shows that i can click to unlock it and put it on?

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  • I have the same problem I can´t choose any nameplate and I haved played halo 3, odst and the beta but I can´t choose any

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  • I'm not able to choose any nameplates. I have game data for Halo 2, Halo 3, Halo 3 ODST, and I played the Halo Reach beta. Is there a step that i'm missing here? I was under the impression that simply having played these games was the key to unlocking the flair. I'm also unable to turn off and on the Septagon for Halo 3 via my profile page. Any and all help is much appreciated.

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  • I'm having the exact same problem. I entered the Halo CE PC code 3 days ago and it worked fine. Now today I find that my account doesn't show the CD-Key attached to it anymore and telling me to put it in. The key is legit and I have the box right next to me. I haven't tried inputting it again but I'm going to see what happens. If putting it back in doesn't work then I'll e-mail them to see what's up. [Edited on 09.20.2010 5:10 PM PDT]

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  • I'm having an issue with my Halo: CE Product Key, I entered it into the bar and it says "We've Had a Problem with your request, please try again" so I tried again and its still not working so I was wondering, how do I fix this and why is this happening? Is this also happening to anyone else today? [Edited on 09.20.2010 3:40 PM PDT]

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  • how do i find out what my PC code is?

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  • it wont show the submit button on any of the nameplates and i should have some unlocked already specialy the seventh column one

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  • So what if I did play Halo 2 on Live before the cutoff date, but it doesn't show up under my account? (I only made my bungie.net account when Reach came out; could that have something to do with it?)

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  • I did the same thing and am having the same issues. Entered in my key a day or so before Reach was released and even selected the different bar. Now when I look, it's asking for my key again, and my key has been "used" so it won't take it. Google also doesn't have anything for my key, so it doesn't look like that's an issue.

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  • Hey, I was just curious, and didn't feel like reading through 49 pages of this post. So my question is, I own Halo: CE for the Xbox, not the PC. I don't get the Halo 1 nameplate just cause I didn't want to buy the PC copy? Just curious.

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  • i have played halo2,halo3 and halo3:odst and it shows them on my bungie profile but it wont let me use the nameplates

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  • Marathon is shown up on my Gamercard, but i can't change nameplate. The same for halo 3 and Halo 3 ODST!! Help!!!

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  • I submitted my Halo PC cdkey on the 15th or 16th. But somehow I cant use the nameplate because it shows that I have yet to enter the key. I typed my key again and they said it has been used already... I already emailed on the 16th, no response so far. I did check on google if my cdkey had been used, but nothing showed up... help?

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  • ok, ive played Halo 3, Halo ODST, and the beta for reach and none of them show up. whats going on?

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  • Noob question here but I can't take my Privacy Settings off since the email that it is apparently set for is no longer able to be used, so that means I can't get Marathon to show up in recent games. Does this mean I'm -blam!- and have no way to get it? [Edited on 09.19.2010 1:23 PM PDT]

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  • Hey,can someone explain tome how you actually unlock the nameplate HALO? Cause it's confusing me on how it says to unlock the emblems for Halo 1, 2, and 3. But which emblems is it asking for? The emblem nameplates or something else? Cause if it's asking for the nameplates. I've unlocked the halo 1, 2, and 3 nameplate. Can someone with knowledge help me out? EDIT: Could it be that you need to unlock all emblems for Halo reach in order to get the HALO nameplate? Cause I'm missing the Marathon one and the DMR one. [Edited on 09.19.2010 7:32 AM PDT]

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  • I think it is strange that Bungie won't give a nameplate/flair for those that played Halo 2 on the PC or for Halo Wars on the 360. Same as the Halo 2 (PC) achievements not being shown in Halo Waypoint. I have a legit copy of Halo 2 for Windows Vista and I have a legit CD-key (My old CD-key for Halo CE on the PC worked). I also have the timestamped achievements on my gamertag to prove it. The strangest thing happened to me. Back when I played Halo 3, I made a Bungie.net account to get the septagon behind my name. Last week when I came back for the Halo: Reach nameplates, my account was gone and so was the setting for the septagon...hmmm. I definitely played Halo CE & 2 on the Xbox 360 last year, because I lent a copy of both from a friend and we finished the campaign on co-op and we played a couple of matches of multiplayer on Halo 2. I distinctly remember playing it because there was a weird bug that caused a giant grey triangle to appear during some of the campaign levels. I also clearly remember having to download a couple of multiplayer maps to be able to play and remember playing with him on Sanctuary. Though I have no stats on Bungie.net to prove it, strange! Is this because my account was gone/removed? [Edited on 09.19.2010 7:28 AM PDT]

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  • I am missing multiple name plates and have not changed anything, who/where do i contact about the specific ones I'm missing? (Assault Rifle(Reach Beta), Halo 2, Halo 3, ODST, The Septagon)All of these are in my game history linked to my Gamertag with xboxlive and bungie? Thank you

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  • Oh Gosh, I think there was just a thread about this, but I'm not quite sure where it went to. I'll have to look for it kill shot85. Give me a moment. Alright, so I did manage to find [url=http://www.bungie.net/Forums/posts.aspx?postID=49034944&post]this thread.[/url] I am not sure if the OP is correct, but if so, try switching over to Safari, or Firefox, instead of using IE8, or any other version of Internet Explorer. I hope this helps. [quote][b]Posted by:[/b] kill shot85 All the submit buttons are unavailable, despite having unlocked all but Marathon. What do? [/quote] [Edited on 09.18.2010 1:57 AM PDT]

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  • All the submit buttons are unavailable, despite having unlocked all but Marathon. What do?

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  • I am having the same problem. I would like to know if it is possible to get the Halo 2 nameplate. Bungie.net doesn't show any games played for my acct. here, but I know that I played and I also got the token for playing Halo 2, for the Reach Beta. Any input would be appreciated. Thanks.

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  • So, I have the Halo PC nameplate. The Halo 2, 3 and ODST nameplates. but the HALO nameplate isn't showing up on my nameplate page. How do I get it to pop up?

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