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8/26/2010 4:18:41 AM
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Official thread for nameplate unlock support

Please keep it clean and productive in here. Don't post your cd key (duh), and don't debate our criteria for granting nameplates. Please do help steer people with questions to the answers we've provided. News post with specific instructions: [url]http://www.bungie.net/News/Blog.aspx?mode=news#cid28173[/url] Weekly Update with the general overview: [url]http://www.bungie.net/News/content.aspx?type=topnews&link=BWU_082010[/url] Thanks! FAQ part 1: Q: What's the format for entering keys? A: Caps doesn't matter. Dashes do. Follow the example on the page. Q: What if I change my gamertag? A: If you simply *rename* your gamertag on your existing XBL account, that's fine. Bungie.net might not link to your game history until you play online again, (because Xbox doesn't proactively notify us about the name change) but once you play again, it'll correct itself. (It might take until overnight for your Halo 2 record to catch up with the change when we automatically sort out problems like that) Q: What if I relink my account to a different gamertag? A: See FAQ 2 below Q: How long do I have to do this? A: We haven't set a cutoff date. We might eventually set one, well past Reach launch, but that's undecided. When you consider that this "Bungie Legacy Games" data can potentially be used to similar purpose for all Bungie games into the far future (but no promises!) giving even a few month window for registering the 7-year-old Halo 1 PC game seems awfully short. There will be PC fans who might not catch the news for a long time. Q: How do I choose a nameplate? A: The same page where you register them will let you choose from all the options you've earned like Halo 3, once you've played Reach. Q: I just played Marathon XBLA and it hasn't shown up on my gamercard yet A: The gamercard comes directly from MS's servers, and they cache that data for a while. Come back in half an hour or so and try again. Also, the demo version doesn't show up on the gamercard, you need to play the full version. Some people have luck paying another game afterwards to force it to change. Q: Will I get the Halo 2 flair? A: Do we have [url=http://www.bungie.net/stats/playerstatshalo2.aspx]Halo 2 data for you[/url]? (If I did that link right, then if you're signed in, it should try and bring you to your Halo 2 stats page. The link is gone from the top of the website, but the page is still there via a tab on your Halo 3 service record. If you see data for yourself, then you'll get the emblem. There was no date window for eligibility. Any games there count. Q: What about Halo 1 Xbox via Games on Demand? A: Bungie is no longer part of Microsoft and we simply do not have access to the purchase data for this game, nor does it register online. It shows up in the console's recent games list, but not your gamercard for us to see. It's out of our hands. FAQ 2: Q: What if I link my gamertag to a different Live ID? A: The unlocks will stick to your gamertag/Live account, not your Passport/LiveID account. (This is good - it means it won't break the "supercombine" you might have earned. ********************** Q: Help! It says my key has already been redeemed! ********************** A: I asked a bunch of people to PM me their keys when this happened, and guess what? Almost everyone sent me the same few keys! It looks like either people forgot they got their key on a warez site, or else accidentally bought a counterfeit copy of the game via a distributor who printed the same key with every CD they clone. If you're getting this error and wonder if it's the cause, try this experiment: paste the first two blocks of letters (XXXXX-XXXXX) into Google - does your full key come up on a Halo warez/torrent page? Bad news, it's not a legit copy. That's been the case for all the PM'ed keys I've tried. Overall, from the thousands of valid keys entered in the 16 hours the page has been up, it looks like things are running smoothly for the vast majority of users. FAQ 3: Q: I can't choose any unlocks, even though I should have some. A: There's a browser compat problem which will be fixed soon, that prevents you from seeing the buttons to unlock your nameplates. If you're in IE8, turn of compat mode (the torn-page icon by the address bar) or use another browser. [Edited on 09.21.2010 2:04 PM PDT]

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  • My code still does not work after numerous attempts and I bought this game from BestBuy. I don't know why the code isn't working for the flair because I bought it brand new, of course. My other problem is for Halo 2, regarding the flair as well. I don't know if you can get the flair from playing on the Halo 2 PC version, but I have played on it and even got an online achievement as well.

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  • Okay, so I go to redeem my Halo PC key. And it's giving me a message that says that it's already been redeemed. I know for a fact that it's not a counterfeit. I even did the "experiment suggested" by searching the first 10 digits on google. Wasn't surprised that nothing came up. I messaged Sawnose, but have yet to heard back from him. Is there any place in particular I should direct this problem towards?

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  • [quote][b]Posted by:[/b] ImTriForceGuy I already am one... *puts on sunglasses and walks away* [quote][b]Posted by:[/b] AutobahnRacer Halo 2 nameplates will turn people into legends.[/quote] David Caruso

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  • I played Halo 2 the last day it was available on XBL, played Halo 3 and ODST the days it came out and it won't let me use their name plates, I played all these games on the same account as well which I still use today... I cannot access any nameplates? HELP BUNGIE !!!

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  • im having the problem where i cant see the button to submit the nameplate but i dont have the torn page icon next to my address bar and i dont have a different browser.

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  • i dont have the torn page icon on my computer.

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  • Also getting the "We've had a problem with your request, please try again" Problem.

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  • The ODST nameplate is not showing up for me I actually played it yesterday just to make sure and it is not showing up. I also checked to see if it was a browser problem I used firefox, chrome, and IE but none of the show anything.

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  • I played halo 2 online, and I got the free 3 months, and the 400 MS, and a link to the halo 2 loyalty code for the reach beta. I still have the beta on my harddrive, and watch replays with it. I looked in the nameplates, and apparently I have no game history of halo 2, and no nameplate? :/ And another thing, is there anyway to render a reach beta replay? I found a perfection I thought I didnt save, and I guess theres no way to upload it? o.O

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  • I am still having problems. it says all my stats from all the other Halos, Halo2 - Halo: Reach and I still dont have any of the nameplates. can someone please help me? thanks

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  • How is the star nameplate unlocked??

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  • "The key you have entered is not in a valid format or isn't a valid key. Check your key and try again." Why does this appear? I found the key under my PC so it should have worked >:(

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  • How long does "you've tried and failed too many times" last? I write down all my pc keys on a ms word file but i haven't labeled them so ive just been trying everything

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  • what about the pc my product key comes up with an "The key you have entered is not in a valid format or isn't a valid key. Check your key and try again" its not a bootleg can send the code to u send pics of the game the producte ket etc just Pls help

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  • Well is your Bungie,net account hooked up to your xbox live Gamerstag? If not you need to change your windows live IP on your Gamerstag, to your Bungie.net account email. [quote][b]Posted by:[/b] THEMIGHTYCONAN can anyone help please and sorry for crashing your post... i cant retrieve any of my reach details on here it keeps asking me to create another account which i have done is there anyway of getting my details back using the same email address etc and same gamer tag Ive had for years and its not been a year since i last signed [/quote]

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  • Nice

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  • can anyone help please and sorry for crashing your post... i cant retrieve any of my reach details on here it keeps asking me to create another account which i have done is there anyway of getting my details back using the same email address etc and same gamer tag Ive had for years and its not been a year since i last signed

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  • To reiterate, I did play Halo 2 on Live before the original Live cutoff date, but bungie.net doesn't have any data for me. It just says "This player [b]may[/b] not have played Halo 2 while connected to Xbox Live." I didn't have a bungie.net account at the time. Is there anything that can be done?

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  • [quote][b]Posted by:[/b] Usze Taham S3F6 Sawnose, theres a namplate called HALO and unreliable people say that the way to get it is by getting all emblems? Please help me.[/quote] Theres also a "star" nameplate and Bungie nameplate, understandable, link please and thanks

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  • Sawnose, theres a namplate called HALO and unreliable people say that the way to get it is by getting all emblems? Please help me.

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  • I have my code, I put it in and I get a "We've had a problem with your request, please try again". WHy am I getting this?

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  • FAQ 3: Q: I can't choose any unlocks, even though I should have some. A: There's a browser compat problem which will be fixed soon, that prevents you from seeing the buttons to unlock your nameplates. If you're in IE8, turn of compat mode (the torn-page icon by the address bar) or use another browser.

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  • It says that i have played anything from anyting from the games but it says that on the site that i did do that

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  • Those of you who do not see the "Submit" buttons, this has already been addressed. Just use a different browser i.e. Mozilla Firefox or Google Chrome. For some reason it's not working with Internet Explorer. I am still having the issue where Bungie has data for Halo 2 online but it still won't list the flair. I'm getting really frustrated... [Edited on 09.21.2010 7:29 AM PDT]

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  • Just go to Profile > Game Settings > Nameplates, and then chose your nameplate by clicking Submit next to the nameplate that you want. [quote][b]Posted by:[/b] ratedRsuperstar9 ok duh, I don't get it. How do I pick a name plate? I mean, on my profile, there's no button to push to "attach it" to my gamertag. Am I missing something? I've got Halo 2, Halo 3, and ODST history.[/quote]

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  • No sure whats up but on the nameplates screen there should be submit buttons but theres only one for the PC name plate but i should have one for all others right??

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