[b][u]UPDATE 11/2 - 5 PM PDT[/u][/b] As we continue to investigate this issue, we are asking impacted players for additional information. IF you have begun experience framerate issues after accepting Hotfix 1.0.6.1, please provide the following alongside the report an issue template below: - DxDiag output - Full running process list To get a DxDiag and process list, they can follow these instructions: [quote]1) Open a PowerShell window (not cmd) 2) Run the command "dxdiag /t c:\dxdiag.txt" 3) Run the command "Get-Process | Select-Object path > c:\process_list.txt" 4) Make the files "c:\dxdiag.txt" and "c:\process_list.txt" available via something like dropbox, google drive, or a pastebin[/quote] [b][u]ORIGINAL POST[/u][/b] Hello all, Thank you for your reports. I've begun forwarding information to internal teams for investigation. If you haven't already, please be sure to provide the following information if you are encountering this issue: [quote][b][u]REPORTING PC ISSUES[/b][/u] When reporting hardware issues to the [url=https://www.bungie.net/en/Forums/Topics?pNumber=0&tg=Help%20PCSupport]#PCSupport[/url] forums for Destiny 2, players should provide [i]as much of the below information as possible[/i]: [quote][b]BattleTag[/b] [i](with numerical suffix)[/i] [b]Configuration Info[/b] CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Upload to preferred file sharing service and provide hyperlink to DxDiag file. [b]Issue Information[/b] Destination/Activity: Description: [quote] [b]EXAMPLE[/b] [b]BattleTag:[/b] ExampleBattleTag#1234 [b]Configuration Info[/b] CPU: Intel Core i7-3770 GPU: Nvidia GeForce GTX 1060 6GB RAM: 8GB DDR4 GPU Driver Version: Nvidia 388.00 Operating System: Window 10 (version 1607) • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. [b]Issue Information[/b] Destination/Activity: EDZ/Adventure Description: When I start the Adventure “A Frame Job” my game crashes. [/quote][/quote] Please note that players may not be provided actionable steps in response to their report, however all reported information is escalated to our internal teams for investigation.[/quote]