{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by SpeakerClovis Truther:
10/30/2017 7:17:10 PM
3
Black/frozen screen with sound running and being able to interact with menus
When I start the game, the circle that it shows at the beginning stops spinning but the music still runs and I'm able to interact with the game, only not see what I'm doing. It runs the intro and I can move the mouse and hear the hover sound, click on things, but I can't see anything.
It might have something to do with my computer, which is a laptop and not really top class, but it should be able to run it on the lowest settings.
Is there any way to fix it or is it just unplayable on my laptop?
These are the system details:
Processor Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
Video Card Intel(R) HD Graphics 5500
Video Card #2 NVIDIA GeForce 920M
RAM 8.0 GB
Operating System Microsoft Windows 10 (build 15063), 64-bit
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4 Repliespunk plz tell me how u fix i have same thing u do plz help
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My game would freeze / crash when I would ALT + TAB or Choose a destination and also during cut-scenes. After much research, I remembered when I had another game that would do this so I gave this a try.. Installed EVERY .NET framework that windows 10 would let me install... https://www.microsoft.com/net/download/framework If not using windows 10 then install the Direct X https://www.microsoft.com/en-us/download/details.aspx?id=35 ALL the visual C++ packages that your OS will let you install https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads And for a FINAL NOTE... Make sure you go into your bios settings on your motherboard and DISABLE your on-board video card if you have one... I was freezing and crashing quite frequently and after I did all this, I can now ALT+TAB with no problems so far and have not froze or crashed during cut-scenes or DESTINATION traveling. hope this helps others......
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2 RepliesI fixed it. Turns out the second video card wasn't active. Activated it, windowed the game and it's working now.
