I DO have the answer with several quick fixes that would rebound this failure prectically overnight.
However the real problem with these children programming is that they do not take the time to listen to those of us who have 20+ years experience in computing hardware or graphics and cut off communications.
They do not admit their failures publicly and do not ask their players directly for solutions as a responsible adult would.
They are kids f'ing up, taking our money and expecting 0 responsibility.
To date I have had to use extreme means just to get them to sort out a few choice issues, which if they had any accountability would have been beating my door down from my first ever support post trying to get my ideas.
Set rolls bad? solution: add a mod slot ,this would allow for customization of weapons in different configurations and justify duplicates.
Exotics: ALLOW US TO CHANGE THE ELEMENTAL
Story: less cut scenes more quick interactives planet side (think Diablo here)
remove random loot levels: These make players feel abused and chase them off. When a player earns loot it should always be relevant.
Server: stop the hybrid mess and do something about both p.v.e. and p.v.p. cheaters.
Guided games should allow guides to specify class requested.
separate armor mod trades at the gunsmith
Ikora drops high end gear, and gunsmith gear goes up based on either overall level OR gunsmith telemetry. (tele's could also be used to buy mod slots on weapons justifying their now worthless existence.
Pulse rifles just remove them and create a burst mod for autos. (had to sneak in a personal opinion there)
None of these things would require extensive coding but would seriously alter the entire loot system.
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