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10/20/2017 1:05:54 AM
3
BUNGIE....My best character deleted after today's update
What gives Bungie my level 301 titan from d1 magically erased after installing update today...anything we can do to rectify this since it wasn't my doing?
English
#Help
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11 RepliesHi, If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url] Unfortunately the retrieval of deleted characters is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211
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3 RepliesJust for information, character data is held server side not client side so updates will not be the cause
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2 RepliesNo, there's nothing you can do to rectify it. Please note that the update didn't mess with the character data; if you're missing a character and it's still missing, then it's because someone used your account to delete it. If you didn't do it, then I'd suggest locking your account down so nobody else can log into it.
