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Edited by BNGHelp4: 10/19/2017 5:32:05 PM
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[BUNGIE] Raid keys erroneously removed from Character Inventory [UPDATE: 10/19/17]

[b][u]UPDATE 10/19[/u]:[/b] As of Destiny 2 [url=https://www.bungie.net/en/Explore/Detail/Update/46410]Hotfix 1.0.5[/url], raid keys should no longer be erroneously removed when players create a new character, or when players log in to alternate characters for the first time after the weekly reset. Additionally, raid keys are no longer removed at the weekly reset, in general. [b]Prior Message[/b] [spoiler] Through our investigations with internal teams, we have identified two instances where Leviathan raid keys are erroneously removed from character inventory. [quote][b]Signing in with alternate characters will remove raid keys if the character had not been signed in since the weekly reset. If a player earns Raid keys and creates a new character, raid keys are removed from inventory.[/b][/quote] To prevent this issue, we advise players sign in with all characters or inspect all characters on the Destiny Companion App prior to completing checkpoints within the Leviathan raid after the weekly reset. Please note: Leviathan raid progress, including key rewards, are reset each week. We are looking to address issues where keys are removed erroneously with a future update. Stay tuned to @BungieHelp for future announcements. [/spoiler]
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  • Last week I had the Transfer key, went to go in and use it the next day and it was lost. I was pissed but it was one key so was like oh well. Now, this week I had 3 keys that we got last night for getting up to Calus. I had Ventilator, Engine and Drain keys. It was late last night so I logged off. I logged in today and attempted the NF then afterwards was like lets go open the chests and low and behold all 3 are gone AGAIN this week. If this is going to be a weekly occurance what's the point of even getting the keys? I am the only one in my fireteam that has had this happen. I only play on my Warlock. I played a little on my hunter and titan previously but not for a couple weeks now. I want my raid keys back. I am still trying to reach max power level and those chests help and now that's one less thing to help me achieve it.

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