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Help - Destiny 2

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10/12/2017 6:51:41 PM
6

Destiny 2 Silver Purchase not received

I'm feeling like this is an ongoing issue that Bungie won't really address. I have had a few silver purchases that weren't credited to my account. The first set totaling $35 and a second for $5. I have done the troubleshooting that Bungie provides and contacted Xbox Live Support for the first instance but was directed to Bungie because they have very little oversight over in-game currency purchases. My second purchase is still in limbo and I can't even get a status update to where my money has gone too. I see other user's post and it is really troubling that more isn't being done. Game mechanics are being patched on a weekly basis but Bungie feels they can take money from people without giving the product that was purchased.
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#Help #Eververse

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  • This may be old but it’s still an in going problem. I’m playing destiny 2. I went to eververse in game and tried to buy silver. Got nothing but they sure got their money. I paid for 49.99 bundle. Same result as yours.

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  • Still having this problem. $30 dollars worth and no silver. Multiple tickets to bungle and no answer. Worthless employees

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  • I have the same problem. Also bought $35 worth of silver. Got my silver, opened some bright engrams, game crashed, lost all my silver. Maybe $35 is just an unlucky number. Either way Bungie should address these issues first.

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  • It’s highly likely that you purchased D1 silver.

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    • Did you buy D1 silver instead of D2 silver?

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      • During Destiny 1, I had to go to settings>change profile(log out log in via Destiny), and then it'd show up, it was iffy though and I decided not to mess with silver after that, sounds like that was a good idea on my part to avoid the silver now.

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