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10/3/2017 9:41:13 PM
1

Bug key and loot

Hello, my team "The elect" [ELUS] are coming to finish the raid, and by surprise two person so me (Redsanglant and Jordan29fr) have them our keys (the 3) missing so I would like to know if we can recover them . Another subject we loot the dancing key and by surprise also, not one person from our group to loot an object of the box that appeared. Its made a lot of big legendary or exotic loot that just passed us under the nose. Could you please set it
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#Help #gameplay #key

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  • Hello, Thank you for your report. Through our investigations with internal teams, we have identified two instances where Leviathan raid keys are erroneously removed from character inventory. [quote][b]Signing in with alternate characters will remove raid keys if the character had not been signed in since the weekly reset. If a player earns Raid keys and creates a new character, raid keys are removed from inventory.[/b][/quote] To prevent this issue, we advise players sign in with all characters or inspect all characters on the Destiny Companion App prior to completing checkpoints within the Leviathan raid after the weekly reset. Please note: Leviathan raid progress, including key rewards, are reset each week. We are looking to address issues where keys are removed erroneously with a future update. Stay tuned to @BungieHelp for future announcements.

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