So our clan unlocked the trials engram yesterday while I was at work. I came home and went to bed, and I just logged on today after the update and Hawthorne has nothing to give me. Asked my roommates, they all received their clan engram yesterday with no issues. Clan page in-game shows that the Trials engram has indeed been unlocked.
Anyone noticed this for themselves?
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#Help
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Edited by SigStitchDC2R: 9/26/2017 4:15:18 AMSame here. Patch notes say they fixed the problem but still don't have any clan rewards at Hawthorne and have not received any this week but got them last week. Hope to hear from bungie on why its still not working after their patch notes say they fixed it.
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Have you checked character inventory for item? Sometimes, the rewards if not picked up will get decrypted into inventory automatically.
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I'm having this exact same problem with Raid and Trials engrams. Before some one blurts, "it's in your inventory *dimwitface*" I have no light 10 gear on any of my guardians inventory, no mailbox items, nothing in vault. Character inventory is not maxed. Buggy mess.