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Edited by Kyvos:
9/27/2017 5:13:25 PM
10
Legacy Player Problem? - Unable to show Stats and Inventory on App - Looking for fix.
So i've been trying to use the Companion app for Destiny 2 to see my Stats and Inventory but nothing shows up. Always says "Oops. Something went wrong. Retry"
Lots of self research done on the web with no luck. I've tried clearing the cache, deleting the app, unlinking/relinking account. Downloading the Loadouts App.
Fiddling around with the Loadouts app, I get a message saying,
"Error. The operation couldn't be completed. The official Bungie API responded with an error. If this persists, the API might be undergoing maintenance: "Error 1670: DestinyLegacyPlatformInaccessible. Message: It looks like this account is on a legacy platform. We're no longer able to display the information you seek."
I've already imported and transferred my character from my PS3 D1 to PS4 D1 to D2. I'm guessing something in my characters code got transferred around but now it's keeping me from using the app.
I'm sure i'm not the only one with this problem and it's pretty unfair for Legacy players. Any fix for this Bungie? Thanks for any feedback.
ps. Sorry for the semi-long post.
UPDATE: I'm not sure what happened but i'm guessing sometime in the past day or 2 there was an update. I'm able to access my characters Inventory now. Hope everything's working for everyone else as well.
English
#feedback
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I have same problem very frustrating hopefully bungie sort it out
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1 ReplyI’m having this problem too.
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1 ReplySo I found a solution to the problem. I picked up the taken king for the PS4, and went through the account import process. I then opened up destiny 2. My account is no longer considered legacy, and the companion app as well as destiny item manager is now working. I don't know if I needed to buy the taken king, but I was just worried about losing my Destiny 1 progress. Sucks I had to buy the game, but happy it's working.
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Same here. This is starting to make me not care so much about the puppies...
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Also having this issue. Hopefully this is being looked at.
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Same here :(
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1 ReplyI'm on the same boat. Hope you get an answer.
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[quote]So i've been trying to use the Companion app for Destiny 2 to see my Stats and Inventory but nothing shows up. Always says "Oops. Something went wrong. Retry" Lots of self research done on the web with no luck. I've tried clearing the cache, deleting the app, unlinking/relinking account. Downloading the Loadouts App. Fiddling around with the Loadouts app, I get a message saying, "Error. The operation couldn't be completed. The official Bungie API responded with an error. If this persists, the API might be undergoing maintenance: "Error 1670: DestinyLegacyPlatformInaccessible. Message: It looks like this account is on a legacy platform. We're no longer able to display the information you seek." I've already imported and transferred my character from my PS3 D1 to PS4 D1 to D2. I'm guessing something in my characters code got transferred around but now it's keeping me from using the app. I'm sure i'm not the only one with this problem and it's pretty unfair for Legacy players. Any fix for this Bungie? Thanks for any feedback. ps. Sorry for the semi-long post.[/quote] Same here its triggering me
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Here I thought I was the only one lol. Hopefully we get an answer/fix for this.
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Edited by elightbo: 9/20/2017 1:17:43 AMThis is a well written post that bungie should be able to use to help diagnose the issue. I'm in the exact same boat as you.
