Good afternoon,
We have executed a round of Credit Resets for accounts which have habitually exhibited idling or "AFK" behavior while playing in Firefight Matchmaking. If you believe your ban was a false positive, you can post a request for investigation.
[b]Only request an investigation if you are absolutely sure that your ban was a false positive, if we take the time to investigate your account and find that you do have idling or "AFK" behavior, we will place an extended Credit Ban on your account.[/b]
Do not use this thread for any other discussion. If you are not requesting an investigation of your Credit Reset from 5/24/2011, do not post in this thread.
Thank you for your cooperation.
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My apolgies, I sent this to you via a message, not sure about posting here. I am using my sons account since it is the one we are having troubles with. Here is my request: Hi, My apologies but my son was banned today because of this and I need it investigated please. He doesnt cheat, I know because I play with him. He has Aspergers so he is pretty focused on Halo, alot more focused than normal kids might be. We have been playing every single halo game over the years as well as buying every single toy these guys put out. It helps him with his autism. He is amazing at these games and routinely kicks all of our collective asses. Autism does that. If there are any questions you can contact me personally and I will do what ever I can. Halo is pretty important to him and has helped us deal with my deployments to Iraq. I sent this from his account because I am completely new to being on your site. Thanks you for your support, Jason Edwards Major, US Army jason.edwards@trackpads.com