My gamer tag is Johnny V Actual. Hello, my name is Mr. Venecia, I am writing you today to inform you that my account has been affected by this glitch. I lost 4 keys because of your mistake. This might seem like a matter you take lightly, but I have spent over $100.00 on your product, not to mention all my time vested being a upstanding community member. Please return my keys or compensate me accordingly for their loss. Thank you.