Hi,
Some friends and myself have experienced this. After reaching level 20 and after several logouts and logins, it won't show up... I don't want to play with the other 2 characters unless I know this is being fixed because after reaching level 20' with those two, you'll just tell me you don't have any way to fix it... Is this a known issue or you're just going to say "network issues"?
Best regards..
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This is happening with me as well, I have 4 friends who play D2 and all of us are lv 20 but only 2 of them have the achievement