I have tried and failed to Google around for this issue, and literally every single friend I know who has the app on iOS is either still experiencing this issue, or found a workaround that didn't work for me.
Essentially, the red, notification "badge app icon" always appears over the Companion app, whether or not I have any real notifications. It shows "1" in the badge by default, and if I get any real notifications, those are added to that number. So if I get a real notification, the badge will show "2" instead of "1". I have tried all of the following to get the badge to go away:
- Reinstalled the app
- Cleared the cache
- Scrolled to the top of every single group message thread (this is how at least one friend fixed it)
- Removed all personal message threads (hello messages from 2005!)
- Disabled push notifications for every feature within the app
- Scrolled through all notifications
- Visited and refreshed every possible clan page
- Scrolled through entire clan chat
The only way I can currently get rid of that dumb red badge is to disable it at a system level, meaning I will not see icon badges for any notifications in the future. This is less than ideal since I'm fairly active in the Bungie community. Anyone else found a workaround for this, or is experiencing this issue? It can't just be me and my friends!
UPDATE: Solved it by logging out then back into my MS account!
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Log-out, Log-in: Worked for me too.
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1 ReplyI had the same thing. I logged out of my microsoft account and logged back in and it cleared it
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1 ReplyHi, if you are a member of a clan, and the clan chat has underwent some information, then select your clan button and then the clan icon, this should resolve the issue.
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Me too!
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1 ReplyEdited by Trollefix: 9/5/2017 5:37:16 PMHave you checked the clan page as well. When i get a message notification and click on it Im automatically taken to old group chat. If that doesn't clear it i have to go to the new clan page and work my way down in order to find what triggered the notification Annoying af.