I recently purchased Destiny The Collection in disk form and entered the code for the dlc but I did not recieve the item that is supposed to boost my characters to level 40.
I checked all 3 characters inventories, and postmasters but nothing. Also I transferred characters from my 360 to my Xbox One before buying and downloading the Collection dlc.
Please help. Thank you
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Hello guardian, Only the purchasing account will receive the level 40 boost. If you are the purchasing account then please try clearing your cache and restoring your licenses. Clearing your cache: https://www.bungie.net/en/Help/Article/12539 Restoring your licenses: https://www.bungie.net/en/Help/Article/12181