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Help - Destiny 2

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Edited by Just Dan: 7/25/2017 5:11:43 PM
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(Xb1s) I CANT PLAY BETA Freeze/crash

This is an issue I've had since early access where every time I start the beta it will bring me to select character then it will freeze/crash it is really annoying but it is an issue with the game nothing to do with my Xbox because I contacted Xbox support and they told me everything I could do but it didn't work so our concussion was it was the game I hope you fix this soon bungie I was really looking forward to playing the beta but how it looks now I can't

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  • Oh my god the issue is on XB1 too! A lot of us on PS4 Pro are having your exact issue and some people keep saying it's hardware. I called Sony like you did MS and they told me to contact Activision so they know it's on not a hardware issue. Bungie stopped replying to us in the PS threads so good luck getting them to comment on your issue as well.

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    • Did your game freeze at zavala in the tower by any chance? A lot of PlayStation players have had problems with freezing too. If it's happening on Xbox too it would prove its the beta and not the consoles

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      • Just get a refund. It's not worth it tbh.

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        • Edited by RedPhoenix HD: 7/25/2017 5:50:03 PM
          I remember you and I chatting about this last week. I have seen very few XB1 notations about crashes in the Beta, but that doesn't mean it didn't happen. Have you submitted your information in the tracking thread(s) that apply. I think the main one you should make your issue known in, is likely this one: https://www.bungie.net/en/Forums/Post/229162074?sort=0&page=0 It's about PS4 crashes but you should make your details known in there too, IMO Just reply to BungieHelp5's comment.

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