TL/DR at the bottom. That's good, and I'm assuming below the score, the three areas below had a checkmark saying "pass", and 0% loss? 100/100 is outstanding, surprising, really. I'd double check you put in your correct IPv4 address just in case. Keep in mind, issues can be intermittent, but now that you know how to check it, you should check it from time to time, especially if you notice you are red barring. If you notice that you have occasions of packet loss occurring intermittently, it's something to be concerned about. If instead of checking periodically, you would like something that can do it for you automatically and constantly monitor your connection for packet loss, there is software available to do that, such as ping plotter. DSLreports also has a smoke ping test on their tools page that will monitor and graph your connection over a 24 hour period. These will be helpful if an issue arises and you need your ISP to fix it. An intermittent issue relies on luck for it to be occurring at the exact time a service tech comes out. Keeping records of your past results can help in that situation. If you're having connection issues to your party members, and at the same time tests show you have no packet loss, I would think your NAT type could be a problem. Keep in mind that the NAT type that your console reports is based on connecting to Sony or Microsoft services, not necessarily checking the ports you need for Destiny. To make sure the needed ports for Destiny are open, the easiest way, is to make sure that you have UPnP enabled in your router and port forwarding is turned off. Port forwarding should really only be done if your router does not have UPnP or there's no other way to allow traffic on the needed ports. TL/DR Since your test showed no packet loss, make sure that your NAT is open by turning off port forwarding, and enabling UPnP. Good luck.

That's an IPv6 address. You should not be posting your public IP, but you can find your IPv4 address by simply googling the term "What is my IP address", or "what is my IPv4 address". An IPv4 address has 4 sets of numbers, sepperated by a dot, 123.45.6.789 for example. Once you have your IPv4 address, click into the field displaying your IPv6 address, and replace it with your IPv4 address.

Although I always connect wired, I've never had an issue running packet loss tests from various wireless connected devices, and often feel that blaming Wi-Fi is a cop out in many cases. Of course, I do know how to scan my area to select a Wi-Fi channel that is less subject to interference because it's not being used by my neighbors, or subject to interference from other household devices that operate on a similar frequency such as the Bluetooth signal from a wireless controller or headset. I also use 2.4 GHz instead of 5 GHz. The reason for that is, 2.4 GHz tends to be more stable and have a greater broadcast range, the trade off being less bandwidth on 2.4 GHz. For many people, it's just not practical to go wired. In that case, I would recommend they do the same things. A good starting point is to set your Wi-Fi to broadcast on channel 1 or 11. Those channels are less likely to be set automatically as the default by your neighbors routers, and are less subject to interference from Bluetooth signals. I would also disable the 5 GHz broadcasting band. To improve your broadcast area for your router, I would suggest you place the router as high up from the floor as possible. Doing the above would at least improve Wi-Fi to the point it should not be an issue unless you are operating in an area with a lot of EMI/EMF interference. If you're doing it that way, and you still have problems, there's probably a greater issue at hand.

I tried unplugging mt headphones and it is working better, but I can't hear anything and can't talk to friends so what should I use for a headset?

[quote]I talked to my ISP and they reset my modem and router, but since then it has only gotten worse. They don't seem to understand what is wrong and neither do I?[/quote] This is a very common issue in my experience. I had to call my ISP recently to fix an issue, and if I hadn't been knowledgeable about the problem, they never would've sent a tech out. The tech was even less knowledgeable than the person that I talked to on the phone. It can be a problem sometimes.

SO. While it was bugging out I opened my network settings and checked it. Everything except the packet loss is great. I had 98% packet loss during bugging out...