Myself and the other admins of our clan are all getting this error message when we try to approve one particular new member to wear our clan tag. We have already confirmed that the member's email is linked to their PSN and their Bungie/Destiny account.
Anyone have any suggestions? It's happening on the app, on the browser page, and to all 6 admins of the clan as well.
Thanks in advance for any help.
Edit: fixed! Was solved by the member changing their account to link to public profile in their settings. Thanks to everyone!
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It happened to one of my new members. he had to re link his account and it sorted it. However that was on Xbone but cant see why it would be different. Definitely something he has wrong or not set right on his account link to Bungie.