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2/7/2017 6:27:32 PM
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My characters has been deleted. Why?

I would like to request an explanation and help with a problem that I just introduced when playing Destiny and PS4. About 1 week ago I did not start the PS4, and today when I connect and enter Destiny I find myself surprised that my 3 characters were deleted along with all of their inventory. I would like to know if I was banned for some reason or if it is a mistake, if there is a way to recover all my progress or at least a part of it. I've been playing this game for 1 year and this is the first time this happens to me. I would like to have an answer
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#Help #gameplay

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  • Edited by Just Dan: 2/7/2017 6:30:09 PM
    Sorry to hear about your characters being deleted, but Bungie does not restore deleted characters per their policy. You may want to enable some security features on your console to prevent unauthorized access. https://www.bungie.net/7_Deleted-Item-and-Character-Policy/en/Help/Article/12211 Account Security: https://www.bungie.net/7_Account-Security-How-to-keep-your-Destiny-Account-/en/Help/Article/12718

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  • It was probably a glitch because it happen to my friend as well a couple moths ago so its a glitch that has been around for along time

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