Wow really?!, that's unbelievable, so this process has been like this for almost a complete year. Would think a problem like this would've been handled by now, especially those who buy stuff and knowing that there's no way of a refund and/or process to get stuff back through re-downloading, show of proof, a type of email confirmation, something. Hope the Bungie team can come up with a solution, in terms of paid specific content. I think a great idea should be if it's bought online and its downloadable then it should be downloaded straight from your platform redeem codes section instead of the Bungie website. The Emblems you say are different, unique, then it should be treated as an add on, codes just like Expansions 1 and 2, The Taken King, Rise of Iron and Collector Edition(s) that include special loot.