Hey,
If you try clearing your cookies/cache on your smartphone this might do the trick. Please also see the Bungie app FAQ for further assistance.
https://www.bungie.net/en/Help/Article/13099
English
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Thanks for responding. I have tried this and nothing is happening. I have cleared the app cache and data, and done the same for my browser. Is there another function that needs to be cleared as well?
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I am also having good this problem 😣