You've had 6 chances to get it so far since they released the year 3 ice breaker. If you haven't got it in a month or two of trying, which is approximately 24 chances give or take tops, then complain about the drop rate.
Not after 8 days since the release has dropped, it's too early to ask for such a thing. I get that you want it but have patience.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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