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10/24/2016 7:06:00 AM
3
HELP!!! Two of my characters are gone!
Long story short, two of my characters are gone since yesterday evenening!
Yesterday afternoon I launched Destiny, went in game with my Hunter, visited Xur, roamed around the Tower for a few minutes before I turned off my PS4 until evening.
In the evening I switched on my PS4. played Uncharted for about an hour, then wanted to switch to Destiny to play some strikes. After I launched Destiny the character select screen was missing two of my 3 characters. My main Hunter (393) and my Warlock (380) were gone, just my Titan (352) was remaining. I don't know how this could have happened as I was and am the only person operating my PS4. It seems just like the characters have been deleted.
I don't know what to do or if anyone could help me with this. Nearly all of my gear (exotics, Iron Gjallarhorn, old and good legendary weapons, all my strange coins and exotic shards) were on those two Guardians. If those characters can't be restored I have to quit playing Destiny. Nearly 800 hrs of playtime went into my Hunter and Warlock. The Titan was just a substitute which I brought to Level 40 with the spark about a week ago.
I'm pretty desperate and hope that anyone who can help me will read this post.
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1 ReplyHello DDiabolico. Bungie is unable to restore deleted characters as per their [b][url=https://www.bungie.net/en/Help/Article/12211]Deleted Item and Character Policy[/url][/b]: [quote]The following services cannot be provided: Recovery of dismantled, scrapped, deleted, or otherwise discarded items* Recovery of Infused items Refund materials on accidental reforged weapons Reset or refund weapon and armor upgrades Refund currencies on accidental purchases Transfer of items or characters between platform accounts Reset character features [u][b]Restore deleted characters[/b][/u][/quote] If you believe you are the only one who had access to your account, you might want to check your account password and other security features. This article has information on how to keep your account safe: [b][url=https://www.bungie.net/en/Help/Article/12718]ACCOUNT SECURITY: HOW TO KEEP YOUR DESTINY ACCOUNT SAFE[/url][/b]
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1 ReplyAnyone?
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3 RepliesBungie does not restore lost or deleted items or guardians. You will have to start over. You should secure your account.
