Your best bet is to contact the email [b]orders@bungiestore.com[/b] with your order number and inquiry.
Bungie does not hand out any free/replacement codes over the forums, as they are not responsible for the loss of your code. Always be sure to enter in your unique codes as soon as you receive them in the future. If you're temporary restricted from the code redemption page, be sure to wait until after the restriction to make any purchases regarding the Bungie.net codes.
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orders@bungiestore.com doesnt like to respond to your emails https://www.bungie.net/en/Forums/Post/215126203?sort=0&page=0