I pre-ordered the DLC everything went through fine but my iron gjallarhorn I have the normal Gjallarhorn and I did get the sparrow as well as the horn but the postmaster did not give me the Iron gjallarhorn. Is there anyway I can get this fixed I've tried contacting you guys 4 times now and I haven't gotten a response through Twitter through any of the help forums. Nothing!
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Well, what exactly have you done? Physical or a digital preorder? Have you deleted charegters? Have you checked your characters postmaster on all of them?