JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline tomorrow for scheduled maintenance. Click here to view latest Destiny Server and Update Status.

Help - Destiny 2

Help us help you.
9/20/2016 1:16:46 PM
2

i pre ordered on Xbox one but it says requirements not met

i pre ordered a week ago and now when i go to xbox store it says i bought it but it says i do not meet requirements in game
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hey there, Can you please try clearing your Cache. https://www.bungie.net/en/Help/Article/12539 You may want to try restoring your licenses for all relevant content. Steps on how to do so for your specific console can be found here: https://www.bungie.net/en/Help/Article/12181 Hope this helps! [spoiler][i]Death is not The Sickness unto death. ~ Soren Kierkegaard[/i][/spoiler]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    • [quote]i pre ordered a week ago and now when i go to xbox store it says i bought it but it says i do not meet requirements in game[/quote] Try restoring your licenses: https://www.bungie.net/en/Help/Article/12181

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon