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9/20/2016 12:02:21 PM
1
Preordered Rise of Iron but everything locked
I preordered Rise of Iron before release date, everything updated OK and yet everything is locked and it shows on my side I need to buy the DLC again even though I have a receipt for the preorder.
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15 RepliesHello, If you are encountering entitlement issues when attempting to access Destiny: Rise of Iron or pre-order incentives, you will need to contact your platforms support outlet for troubleshooting and assistance. [url=https://support.us.playstation.com/]PlayStation Support[/url] [url=http://support.xbox.com/en-US/contact-us]Xbox Support[/url] Additionally, you may need to Restore your Licences: [quote]First, please make sure that your Playstation Plus/Xbox Live subscription is up-to-date and active. Next, follow these instructions for restoring your licenses: https://www.bungie.net/en/Help/Article/12181 You may also want to try clearing your console's cache: https://www.bungie.net/en/Help/Article/12539[/quote]
