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Edited by BNGHelp4:
9/16/2016 11:58:18 PM
374
[BUNGIE] UPDATE 9/15: Destiny - The Collection Upgrade for Xbox
Hello all,
[quote][b]UPDATE 9/15:[/b] Working with our platform partners, we expect this issue to now be resolved for most players. If you continue to experience this issue, please provide a Comment below with your current status.[/quote]
We are actively investigating player reports regarding issues encountered with purchasing the Destiny - The Collection Upgrade for Xbox One. Thank you for your patience as we work with our platform partners to resolve this issue.
For more information on the Destiny - The Collection Upgrade, please see:
[url=https://www.microsoft.com/en-us/store/p/destiny-the-collection-upgrade/c05zh0czcmfj]Destiny - The Collection Upgrade in the Xbox Store[/url]
[url=https://www.bungie.net/en/Help/Troubleshoot?oid=45049]Destiny: Rise of Iron Support[/url]
[url=https://www.bungie.net/en/Help/Troubleshoot?oid=44803]Destiny Purchasing Options for Upgrading from a Legacy Console[/url]
[quote][b]9/16 @BungieHelp Tweet:[/b]
Issues blocking some preorders for Destiny - The Collection Upgrade should be resolved. Report further issues here: https://www.bungie.net/en/Forums/Post/212136919 [/quote]
English
#Help
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5 RepliesEdited by Al Gore Rythem: 9/18/2016 6:10:11 PM[b] EDIT: Found a workaround - Search for "Rise of Iron" in the Xbox Store from your Xbox - make sure to select the one that has "- Pre-order"[/b] Hope this works for others, this is the only way i could find it where i could actually buy. There is no excuse for this not to work though, both companies are loosing money. I'm sure if Satya Nadella knew he was loosing easy money due to a store glitch it would be fixed by now, there would of been an engineer working on it until it was fixed. I'm sure there are many others out there who refuse to give GameStop their money. If i wanted to be talked down to by pretentious a-holes i'll just talk to people on the internet.
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1 ReplySpent 30 mins waiting to talk to Xbox live help today and they just told me the pre-order was sold out. I asked how can a digital download be sold out. They told me that it says it will be available the day of release but I should just wait. Needless to say I'm pretty pissed as this is unnaceptable. So who should I be calling now? Been unable to pre-order for the past week and now this crap. Any help would be appreciated.
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So I own all the dlcs up to taken king, why is it telling me to buy the taken King again when I already own the previous 3 dlcs? I just want ROI. You're telling me a dlc is worth the price of a full game? Bullshit my buddy bought taken king and ROI for $60 how come it's telling me to buy my old dlcs and this one for $80?
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i preordered the game last week and it still says requirements not met when i go into the map on the game and hover over ROI. when i click on it and it promps me to buy it tried to connect to the store and fails. i have everything updated everything installed. and i am still having this problem. i have a trip planned at the end of this month to go play destiny with a friend a few states away. this needs to be fixed as i am afraid that my game wont work at launch! please any help you can provide will be much appreciated.
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I bought destiny the collection a week ago, digitally, and today it's all of the sudden telling me that I need to have the disc to play. Help?
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5 RepliesFor everyone who can't buy rise of iron off of Xbox stores then go preorder from a GameStop or game shop that's what I did
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1 ReplyI Game shared with a friend for roi will that ever work its still not fixed for me and i have the pre order down loaded???
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1 ReplyI show that all my stuff is downloaded on my Xbox One, but the RoI axe is still gray and linking to the trailer. All my friends appear to have a yellow axe that states they have not met requirements (or something along those lines)... I feel as though if mine was working correctly I would have the yellow axe and not a link to the trailer... Am I going to be able to play on Tuesday?
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I've bought ROI and destiny hasn't recognised that I've bought it, when I click on the trailer or the moments book for year 3 it comes up purchase. How do I get around this ? Any suggestion or help will be appreciated.
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I'm unable to purchase it both inside the game from the director and from the xbox one store.
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I am still having an issue with pre-ordering
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I still having issues to buy Destiny - The Collection Upgrade on Xbox Live Brazil, Only apper for me is comming soon, i'm afraid to lost the pre-order bonus. Fix this issue pliss.
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Trying to pre order ROI and absolutely don't want to give GameStop my money
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5 RepliesRecently I've been trying to get the 50 calcified as it's the final step I need for the moments of triumph. Turns out that the last one that I need is actually last weeks antiquated rune so, so when ROI comes out that would be the week of that antiquated. So what should I do? Cause that means that I now know that I can't complete the moments. What can I do?
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5 RepliesRequirements not met So I bought ROI and the prelude still won't show. Does this become available on 9-20, or is there a bigger issue here?
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Says Destiny: Rise of Iron is not avail for purchase on ps4 and I didnt get a chsnce to pre order it!! Will this be fixed soon?
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some of use has pre-orderd Destiny rise of iron DLC with the iron ghorn sperrow on the xbox one and ps4 but it is payed for and Downloaded to our xbox on and ps4 also some of us cant pre-order Destiny rise of iron or Download Destiny rise of iron on xbon one and ps4 i have my paid copy of Destiny rise of iron pre-orderd with ghorn and ghorn sperrow so plz have this fixed bye the 20th of sept my gt on xbox one is DragonDiablo950 [url=http://www.bungie.net]link[/url]
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I still can't purchase ROI this is silly I got everything all dlcs legendary edition AMD still can't purchase and I ain't purchasing no collectors edition just for add on
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im having issues log in after i bought the collection upgrade, when i tried to get in destiny it says servers are not available (ps4)
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Edited by CaVeMOnkeY17: 9/17/2016 1:08:59 AMAny one here know how to preorder rise of iron on xbox? I try to find it but it only says it's available in the bundle and I don't need the bundle I already own everything else
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I'm on PS4 and I'm not able to pre-order, it keeps saying I don't own TTK, I even checked my bank account and the transaction is relfected. Sony says that the developer (Bungie) back in September 2015, before TTK was released, removed it from out accounts, but still ibwas able to play it and I didn't follow up on it, but now it's annoying that I can't pre-order and all it keeps telling me is to buy the whole thing, I'm not paying for content I already own. Something needs to be done here. Thank you.
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1 ReplyI own the collection but I'm not getting the theme
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3 RepliesFinally found the pre order button, but it's greyed out and I can't click on it.
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I think I'll post again because I was simply ignored.... I was about to buy the Destiny Digital Upgrade in the Xbox One Store. It was R$59,00 (Brazil) about 2 weeks ago. I saw. Why did it disappear? It was in the ad that it would be R$59 until september 29. The actual price it's way to expensive for a DLC, no way anyone will buy it. The motive I'm complaining it's simply because the ad said the date for the sale would expire. I'm actually feeling injured. I already reported this issue to the xbox one team, this is the thread: https://forums.xbox.com/xbox_support/xbox_one_support/f/4272/t/2202525.aspx Looking forward for attention...
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1 ReplyEdited by Heavy Bricked Up: 9/16/2016 1:18:15 AMI want to purchase the collection upgrade soon but I see that it says that it's not available until the 19th but I will probably buy it sooner and I need to know if I'm eligible I bought destiny on disc for the Xbox 360 and all the dlcs including the taken king
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Finally thank you bungie for the fix love you
