Hello all,
[quote][b]UPDATE 9/15:[/b] Working with our platform partners, we expect this issue to now be resolved for most players. If you continue to experience this issue, please provide a Comment below with your current status.[/quote]
We are actively investigating player reports regarding issues encountered with purchasing the Destiny - The Collection Upgrade for Xbox One. Thank you for your patience as we work with our platform partners to resolve this issue.
For more information on the Destiny - The Collection Upgrade, please see:
[url=https://www.microsoft.com/en-us/store/p/destiny-the-collection-upgrade/c05zh0czcmfj]Destiny - The Collection Upgrade in the Xbox Store[/url]
[url=https://www.bungie.net/en/Help/Troubleshoot?oid=45049]Destiny: Rise of Iron Support[/url]
[url=https://www.bungie.net/en/Help/Troubleshoot?oid=44803]Destiny Purchasing Options for Upgrading from a Legacy Console[/url]
[quote][b]9/16 @BungieHelp Tweet:[/b]
Issues blocking some preorders for Destiny - The Collection Upgrade should be resolved. Report further issues here: https://www.bungie.net/en/Forums/Post/212136919 [/quote]
English
#Help
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Edited by SHIEK X 13: 9/20/2016 9:01:39 PMJust got an update from Xbox support saying we can purchase the stand alone DLC on Sep. 30th thanks to Bungie and Activision. As someone who pre-ordered Bungie this is where me and my friends are drawing the line. I'm glad we got $30 codes in stead of the actual game as these companies are unreliable and unprofessional.
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Not able to get the dlc separate, it requires me to buy bundle
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I pre ordered the rise of iron and now when I want to play all of my DLCs are locked and can't play at all
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Edited by Botmetro420: 9/15/2016 3:26:34 AMCan confirm it is available for pre-order/purchase on the Xbox one smart-glass app and Xbox iOS app.
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Purchased Destiny TTK Collector's Edition on xbox 360, now I cant upgrade. Please help bungie.
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Had to purchase the game from a second account and game share, not at all pleasant or I deal
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Still can't buy the upgrade, please fix
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Edited by leamtang: 9/22/2016 11:13:37 PMStill Unavailable on store for Xbox. People waiting guys :-( GAMERTAG : Zellos TS on xbox one.
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I still can't buy it on the Microsft Store or on my Xbox. Please fix!
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By the way I'm on ps4.
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By the way I'm on ps4.
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Restoring the license hasn't worked for me. Tried it 10 different times. Yes I deleted the down load yes I reinstalled destiny yes I cleared my cache yes I tried checking connection test and modem reset... And many other things.. I haven't complained thinking you would have fixed this issue already. I pre ordered this dlc and am a year 1 player since it first dropped. Very upset that the problem hasn't been fixed and not sure if I even will ever purchase another destiny dlc or game again. Since I bought the dlc I can't even play the game at all until the down load is complete. Wow bungie........ Wow
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Waited for rise of iron to come out just so i can get the collection upgraded and it says the collection upgraded is currently not available please help gamer tag is ultimofear119 please bungie let me get it i already have destiny ttk on 360.
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Pre-ordered for my son and when I tried to redeem the code in game or on console, it says this code has already been redeemed. Now I have a $32 credit in Microsoft.com and no Rise of Iron DLC...and no access to buy the add-on thru xbox1. What's the deal?
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I still can`t buy ROI From PS store or TTK. Keep telling i don't have TTK. I HAVE TTK Dang it. #help
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Edited by GoldenDragon417: 9/22/2016 3:39:25 PMWell then...since you offered no support I will get a refund from Gamestop and unfortunately stop using your game.
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I bought the Destiny - Taken King Digital Collectors Editon on 360 and recently upgraded to Xbox One with Destiny - The Collection Upgrade to see that none of the Collectors Edition items transferred over (the sharers, class items, and emotes). I payed $80 for that and another $40 to upgrade it to Xbox One. Then when I try to rebuy the digital content (which is $20) it's not even available on the Xbox Store. What the hell Bungie. Don't make me spend anymore!
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I pre-ordered Rise of Iron in my Brazilian account to pay in Brazilian Reais (1 dollar = 2,80 Brazilian Reais) just like the other DLC. Listen: i create a brazilian account just to spend itens and pay with the currency of my own coutry. All my trophies is at my original account (usa). But at this time something very bad happened. When i go to Tower, there's no one pre-ordered bonus itens. Neither Gjallahorn nor Gjallarwing. When i log my brazilian account (0 platinum trophies, zero progress) the itens was available in tower. So i ask to you, Bungie: please, transfer the Gwallarwing and Iron Gjallahorn Prototipe from mybrazilian account to my original account. I have mor than 1700 hour of gameplay, i love Destiny. By the Traveler: help this Guardian. I play since Beta. #help
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I preordered the collection on xbox one from amazon and the disc and iron ghallerhorn and other preorder bonuses except for the code for the iron ghallerwing. It was also not in my post master. Nowhere to be found.
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ROI add-on not available for purchase in xbox one store. Getting query error from in game destiny purchase from ROI area in destinations map. When will this be fixed ??
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I bought the digital code from gamestop, tried putting it in the xbox store and still won't let me purchase.........
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I got the collection, but I never received all of the items from the postmaster.