I was playing my warlock earlier today started experience "contacting destiny servers" message at the bottom of my screen and eventually lagged out with a Weasel error code. i decided to take a brake for a while and placed my controller down and went to the other room when i returned about 30 minutes later i found myself logged in on my hunter in orbit. When i logged out to switch back to my warlock it was not in the character selection screen. has this happened to anyone else recently? is there somewhere i can contact Bungie / Activision to get my character returned? any help or suggestions would be greatly appreciated. i had about 1,300 hours on this character and several sets of 335 weapons and armor pieces. Thanks in advance. this was on PS4. GT is Cationiclake082 if anyone is curious.
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Unfortunately, Bungie cannot restore any [b]lost[/b] or [b]deleted[/b] characters under any circumstances. If your character(s) are not present when logging in, I'm afraid your character(s) are permanently missing. You can read the Help article regarding missing characters [url=https://www.bungie.net/en/Help/Article/12240]Here[/url] I'd also suggest reading [url=https://www.bungie.net/ga/Forum/Post/177201880/0/0]This Article[/url] on how to protect your account as it may have been compromised. [url=https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718]How to Secure Your Account[/url] [url=https://www.bungie.net/en/Help/Article/12240] Character Restoration Information[/url] [url=https://www.bungie.net/en/Help/Article/12211]Bungie's Restoration Policy[/url]
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2042h - 922h deleted Makes up 12 weeks 1 day 2 hours 6 minutes 32 seconds. 5 active and 2 deleted characters. Shows two deleted characters with 922 hours between the two. Where did you get the about 1300 hours on just one of the deleted characters? That being said if this did happen I am sorry for your loss.
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Hi CationicLake082, Unfortunately Bungie doesn't restore any characters or lost items. https://www.bungie.net/en/Help/Article/12211
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Edited by Hokies1996: 7/31/2016 5:06:37 AMNothing can be done. Destiny does not replace deleted gear or characters. https://www.bungie.net/en/Help/Article/12211