To Whom It May Concern, I ordered multiple items from the Bungie store from July 7th - July 11th, 2016, including the warlock figurine. At first I ordered the figurine with the poster and failed to read the disclaimer about any items ordered with the figurine would not get delivered until Q1 2017. I hit up the customer service page and inquired about whether the poster could be taken out of that order and put into a separate order. No response, to date. I have used the customer service "help" function multiple times, maybe a total of 7 inquiries. To date, no response; not even an acknowledgement, consolation, or a simple, "Hey we are overloaded here but we are working on your orders". What really upsets me is that people I play with online, all have received their orders in a matter of days. Can somebody please help me? I tried looking for a phone number and scoured through the Help forums on bungie.net but I have found nothing that will help my current situation. Below are my order that have still been unfulfilled to date: