I understand sometimes you got to break a few eggs to make an omelette, and shit happens, but it would be nice to get a Thursday update dedicated to peeling back the curtain and explaining to the community why Bungie appears to only be doing server maintenances during live events and why that server maintenance appears to have in game impacts. It's a bit of a reach for some of us to understand why working on the servers (which we may relate to lag and matchmaking) would have an impact on drops and faction (which we have a hard time relating to lag and matchmaking).
Why are these maintenance Windows only during live events?
Why is the maintenance having impacts on the game?
Is there a road map to RoI? Or should we just assume Iron banner will magically break every Thursday?
What are you tweaking behind the scenes that are causing these errors? Is it matchmaking?
I think there would be a lot less hostility if Bungie would take the time to communicate with us. We know you're people, and we can empathize with people trying to do their jobs, but we don't see people when we see the servers are going to be suddenly offline for hours of maintenance and then something is inevitably not working when they come back online.
I know this will probably never happen, but I just felt I should put it out there as a constructive criticism/suggestion.
Edit: think of it this way: you're sitting at home during winter and suddenly your power is out. Several hours later it's still out, calling the power company only yields a recorded message saying they know it's out, and you're starting to get annoyed; you're assuming some icy branch broke a line and the crews are taking their sweet ass time to fix it. In the morning you find out someone hit a patch of ice and ran into the light pole; suddenly you're a whole lot less aggravated.
That's all we need to know here.
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