JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
Edited by BattleMod: 7/8/2016 9:20:28 PM
6

Zip code does not match billing address

Hello, I'd like to buy the triumph t-shirt and at the end of my order it said "Zip code does not match billing address" and don't know why.. btw I live in Germany so there is no zip code.. during the order process it accepted my postal code so everything should be fine.. so what's the matter? Can anyone help me?
English
#Help #BnetIssues

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Yeah, I'm having the same problem. My checking account was charged but my order wasn't completed. Didn't get an order number or confirmation code because it wasn't completed. Getting nervous because it doesn't seem like people are getting reponses by bungie.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    3 Replies
    • This is definitely still a problem. Had the error appear when I hit "complete order" and had the money taken out of my account. Please respond Bungie. Haven't gotten confirmation and this error makes me nervous.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Edited by Arngrim1: 7/28/2016 10:47:45 AM
      Did you get this fixed? I'm having the same problem now. EDIT: I've resolved the problem. I had my address details saved from a previous order, looks like the system didn't like me re-using them for some reason. For anyone having the same issue, delete your address details then enter them again from scratch during the order process. Worked for me.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      2 Replies
      • Having same issue with trying to ship into Canada. They better still allow us to get our shirts. BUNGIE RESPOND TO THIS

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        2 Replies
        • having the same issues tried emailing them and no reply and I posted here over a day ago and no reply. Their Help Options suck

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Going through the same thing too. Except they have debited my checking account 200 dollars for attempting to purchase stuff...

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon