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6/17/2016 11:54:48 AM
3
Problems with legendary and exotic gear
For quite a while I was able to wear certain exotic and legendary gear know it's telling me I'm not about to wear it because it requires the collectors edition which I do have someone please help!
English
#Help
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1 ReplyHello, Our records indicate that your account does not own the Destiny: The Taken King Collector's Edition license, which is required to equip the Collector's Edition exclusive items. If you believe you are encountering this in error, you may wish to try restoring your platform licenses. Instructions for this may be found here: [url=https://www.bungie.net/en/Help/Article/12181]ACCESSING LICENSES ON ALL PLATFORMS[/url] If you continue to encounter this issue, you may wish to reach out to [url=https://support.us.playstation.com/]PlayStation Support[/url].
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Did you upgrade systems? Did anyone log on your system that had the collectors edition? If you owned them on your ps4 these ae the steps you need to fix it. Log off destiny. Clear your cache Restore licenses Restart destiny In that exact order.
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6 RepliesHey there, Are you apart of the Xbox Preview Program? Is so, I suggest you contact Xbox Support to let them know so you can resolve this issue. If not, you may want to try restoring your licenses for all relevant content. Steps on how to do so for your specific console can be found here: https://www.bungie.net/en/Help/Article/12181 Let me know how it goes! [spoiler][i]Death is not The Sickness unto death. ~ Soren Kierkegaard[/i][/spoiler]
