[b]UPDATE 4/18[/B]
Hello all.
With the release of [url=https://www.bungie.net/en/News/Article/44668/7_Destiny-Hot-Fix---4182016]Destiny Hotfix 2.2.0.1.1[/url], issues impacting the dispersal of Sterling Treasure via Postmaster should be resolved. You may be required to sign into Destiny once more for this Hotfix to be applied.
Once installed, a Sterling Treasure will be available through the Postmaster for those who did not receive one when first logging in after accepting Update 2.2.0.
Players will receive one Postmaster Sterling Treasure each week, per account
Inspecting Character Gear on Bungie.net or the Companion App will ensure delivery of Weekly Postmaster Sterling Treasures. To verify, you may inspect the Postmaster to see the Sterling Treasure within.
This will also resolve the issue where some players did not receive the Chroma Grimoire Card.
We apologize for the inconvenience, and thank you for your patience on this matter.
If you were impacted by this issue, please note the information below.
[quote][b]UPDATE 4/16:[/b]
It has been determined that there was an issue where players that logged in between 2AM and 10AM PST on 4/12 (April Update) did not receive their initial Sterling Treasure. This affected both players who logged into Destiny on their consoles and players who logged into their accounts on Bungie.net.
[b]For those players affected, we are working on a fix targeted for Monday, April 18th (Hotfix 2.2.0.1.1 at approximately 10AM PST) that will allow affected players to have a limited-time window to retrieve their Sterling Treasure from the Postmaster. Affected players will ONLY have until the 04/19 Weekly Reset (2AM PST) to attain them. At 2AM PST, players will resume into a new weekly cycle, where players can log in and play the respective activities for additional free Sterling Treasures. [/b]
We’ll update you when we know more.
Previous thread contents below:
[quote]Hello all,
We are aware of reports that some players did not receive a Sterling Treasure Mystery Bag from the Postmaster when first logging in after accepting Update 2.2.0.
We apologize for the inconvenience, and will provide information when available.
NOTE: Some players are reporting that signing into another character may resolve this issue. For those that are still impacted, we are continuing to investigate.
For additional information concerning the April Update, please see our[url=https://www.bungie.net/en/Forums/Post/199894187?sort=0&page=0] 2.2.0 Vital Information Thread[/url].
UPDATE: From [url=https://www.bungie.net/en/News/Article/44657/7_This-Week-at-Bungie--04142016]This Week at Bungie – 04/14/2016[/url]
[quote]For some of you, the Postmaster failed to keep our promise about Sterling Treasure boxes. You should get one of them each week, just for checking in with that sometimes-helpful robot. If you have not, we’re on the case.
Our intention is to deliver the missing boxes to those of you who missed them. We’re working on a plan to deploy a fix that should do just that (and prevent it from happening again) before the next weekly reset. Pardon the cliffhanger, but we promise to circulate more information when we can guarantee it. Either way, our intention is that you’ll all get what’s coming to you (and we mean that in a completely non-threatening way).
In related news, Variks and Shaxx have both been successful in delivering Sterling Treasure boxes to those Guardians who are answering their respective challenges. Play those weekly featured Crucible playlists and take a dive into the Level 41 Prison of Elders. Moral to the story? Never send a bot to do a job that belongs to a sentient creature.
More to come on this hot topic soon. Please stay tuned.[/quote][/quote][/quote]
English
#Help
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8 RepliesSo you guys drop the ball, then -blam!- over people in other time zones...maybe you should have just gifted one to people as a "sorry, we -blam!-ed up" instead of time-gating some players...just a thought.
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1 ReplyStill nothing at my postmaster, did i miss the hotfix or?
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4 RepliesThanks for the hot fix but unfortunately I'm away from my Xbox for a short while and will miss the window. As I met your requirements, this is a real disappointment. Perhaps you could find a way to extend this option for a few weeks or re-run the hot fix in a few weeks' time please? I would be gutted to miss out. Thanks for your help.
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I didn't receive mine either. Got from POE and crucible but nothing from the postmaster, checked on all three characters.
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1 ReplySo that's 3AM to 7PM AEST on Tuesday 19th for those of us on the East coast of Australia. If signing in to Destiny.Net caused the issue will signing in to Destiny.Net within the time window fix it? or must we sign in to the game on our consoles?
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1 ReplyI was among the people who didn't get their sterling package for free from the postmaster but I did get it on one of my characters only and I can only get it from the 260 light POE for one character every week as if it goes across all my characters please fix this and send me the 2 from my postmaster I didn't get and the 1 from a 260 POE that I didn't get my PSN is bloodwing101. please fix this I was a loyal day 1 and beta tester player it breaks my heart to see a game I love rip me off.
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Still waiting on mine.
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Thanks for getting all this sorted out, I was wondering why I didn't get a package from the postmaster.
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1 ReplyI'm among those who didn't receive their package GT: mr Luigibro
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I never got one on any of my characters
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3 RepliesYou didn't help out the people in Britain.
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Hello DPS STAFF, I was unable to receive my Sterling Treasure box. I also need to mention that I downloaded and logged in at around 4pm Est. and not between the time mentioned on the updated post of 2am - 10am pst. Please take note as I'm expecting to receive my Promised Sterling treasure box on April 18 after the hot fix is applied. Please confirm and reply!
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Missed me. I received one from PoE, but not the PostMaster one. GT: PixelJockey5150
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2 Repliesjust in case you are giving sterling treasures to the people who didn't receive any, I'm among those.
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I am among those that didn't receive a sterling treasure from the postmaster, but I did get one from the PoE and weekly crucible playlist. I also bought a few from Eververse, will I still be getting the one I didn't get from the postmaster? Or did my purchase of the sterling treasure from Eververse void that? Any clarification is much appreciated.
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1 ReplyDon't forget mine, please. GT: Doctah Device Thanks Bungie!
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2 RepliesSo this already happened? I guess they missed me..
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This is Ya Dig J, a year 1 launch veteran player. I did not receive my postmaster sterling package. I had 200 silver that I used to purchase a package. Not asking for silver to be returned, but I would love to receive my postmaster sterling. Certainly research and you will find that I am being completely honest. Would love to get my package.
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After the recent update my year one quests showed up in abandoned collection and now barr me from doing strikes. I am lvl 40 and 225 light and have completed the story quests and all. Wtf?
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3 RepliesThat's really inconvenient for some people in Britain
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1 ReplyI'm pretty sure that I didn't try to log in during that time frame and I never got a chest. I hope I don't get missed
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I logged on later in the week and I didn't get anything.
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I checked on all characters nothing my friend got a bonus one and I got nothing great just great 🖕🏻
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Well, I will be out of town.... Thanks, but solution does not help me. I did no receive any boxes for any character.
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I never received my sterling package but my friend did, I am glad that this is getting sorted, and quite quickly too
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Still don't have one on any of my characters... :/ whelp this stinks