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Edited by BNGHelp5: 4/18/2016 9:50:34 PM
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[BUNGIE] RESOLVED: 4/18: Issues impacting Sterling Treasure delivered via Postmaster

[b]UPDATE 4/18[/B] Hello all. With the release of [url=https://www.bungie.net/en/News/Article/44668/7_Destiny-Hot-Fix---4182016]Destiny Hotfix 2.2.0.1.1[/url], issues impacting the dispersal of Sterling Treasure via Postmaster should be resolved. You may be required to sign into Destiny once more for this Hotfix to be applied. Once installed, a Sterling Treasure will be available through the Postmaster for those who did not receive one when first logging in after accepting Update 2.2.0. Players will receive one Postmaster Sterling Treasure each week, per account Inspecting Character Gear on Bungie.net or the Companion App will ensure delivery of Weekly Postmaster Sterling Treasures. To verify, you may inspect the Postmaster to see the Sterling Treasure within. This will also resolve the issue where some players did not receive the Chroma Grimoire Card. We apologize for the inconvenience, and thank you for your patience on this matter. If you were impacted by this issue, please note the information below. [quote][b]UPDATE 4/16:[/b] It has been determined that there was an issue where players that logged in between 2AM and 10AM PST on 4/12 (April Update) did not receive their initial Sterling Treasure. This affected both players who logged into Destiny on their consoles and players who logged into their accounts on Bungie.net. [b]For those players affected, we are working on a fix targeted for Monday, April 18th (Hotfix 2.2.0.1.1 at approximately 10AM PST) that will allow affected players to have a limited-time window to retrieve their Sterling Treasure from the Postmaster. Affected players will ONLY have until the 04/19 Weekly Reset (2AM PST) to attain them. At 2AM PST, players will resume into a new weekly cycle, where players can log in and play the respective activities for additional free Sterling Treasures. [/b] We’ll update you when we know more. Previous thread contents below: [quote]Hello all, We are aware of reports that some players did not receive a Sterling Treasure Mystery Bag from the Postmaster when first logging in after accepting Update 2.2.0. We apologize for the inconvenience, and will provide information when available. NOTE: Some players are reporting that signing into another character may resolve this issue. For those that are still impacted, we are continuing to investigate. For additional information concerning the April Update, please see our[url=https://www.bungie.net/en/Forums/Post/199894187?sort=0&page=0] 2.2.0 Vital Information Thread[/url]. UPDATE: From [url=https://www.bungie.net/en/News/Article/44657/7_This-Week-at-Bungie--04142016]This Week at Bungie – 04/14/2016[/url] [quote]For some of you, the Postmaster failed to keep our promise about Sterling Treasure boxes. You should get one of them each week, just for checking in with that sometimes-helpful robot. If you have not, we’re on the case. Our intention is to deliver the missing boxes to those of you who missed them. We’re working on a plan to deploy a fix that should do just that (and prevent it from happening again) before the next weekly reset. Pardon the cliffhanger, but we promise to circulate more information when we can guarantee it. Either way, our intention is that you’ll all get what’s coming to you (and we mean that in a completely non-threatening way). In related news, Variks and Shaxx have both been successful in delivering Sterling Treasure boxes to those Guardians who are answering their respective challenges. Play those weekly featured Crucible playlists and take a dive into the Level 41 Prison of Elders. Moral to the story? Never send a bot to do a job that belongs to a sentient creature. More to come on this hot topic soon. Please stay tuned.[/quote][/quote][/quote]
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  • Still no sterling box at the postmaster

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    • Still no sterling treasure??? What's going on???!!!!!!

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    • Still haven't got my sterling treasure aswell do u know when we will b getting them thanks

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      • Hi, Bungie, I also never got the free Sterling boxes. I purchased one with 200 Coins at Everest, which I thought was the new feature, only to find out after I should have gotten them for free. If this could please be fixed for my account and possible reimbursement for the 200 Coins? Thanks! Wilde.

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        • the post master don't give me my Sterling Treasure, where is my packeted? tomorrow is the reset weekend, will I lose my Sterling Treasure again?

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          • 0 for 3 on my sterling treasure boxes, hope this hotfix works

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            • Edited by DazzaPSU: 4/18/2016 3:45:11 PM
              ...maybe I did log into bungie.net...fingers crossed!

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            • I didn't get my sterling treasure. Make sure shit works before you release a dlc

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            • my elders sigil is not working for me I dont know anyone else having the problem but I am a couple thousand over the high score and over ten thousand over the cumulative score but the rewards just wont drop for me the sigil is complete but keeps going over the required score and wont let me turn it in I have gone to the reef to check variks and the tower I have checked my quests as well but there is nothing there

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            • tnx and guys read better bungie say at 10 am pst time that mean for me is 8 evening to night EU.

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            • Nothing in postmaster

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            • Thanks for the fix, could this be why my postmaster keeps saying I have something when it is empty though? This is happening on my Titan for sure...

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              • Edited by TheSVNTH: 4/18/2016 1:28:18 PM
                I haven't got mine from the postmaster either

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              • still haven't received mine.

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              • I have not received any sterling treasure on any characters from the postmaster. Have not received any treasure from completing other activities on 2 characters. Nice.

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                • Have other people received theirs? I still haven't got mine.

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                • I'm still not getting mine. Hasn't arrived.

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                • Thank you very much, Bungie! It's sad that some people won't be able to get theirs, but I think the 16 hour window is perfectly reasonable. And I'm sure we can't even imagine the difficulties you guys face when trying to do something like this in an ever-changing game such as Destiny. So yeah, I appreciate your effort!

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                • Edited by Hecken: 4/18/2016 11:21:26 AM
                  Thanks for giving us a chance to get the free chest of which you promised all players to recieve on a weekly basis. My only concern though is how much Bungie really plans ahead, surely thinking that everything would work out without any issues is stupid as hell and something equally stupid is to not plan ahead so that when and if things go wrong that there would be a fast solution to the problem. If you would have planned ahead then you wouldn't have needed a week to "fix" this nor would you have had the need to limit us with 16hours of which we are supposed to recieve that of which we have been promised. This since you COULD have made a fix that simply would grant us 2 Sterling Treasures from the post-master. Not to mention what this does to players of different time-zones. As for me a Swedish resident I can only retrieve the treasure between 19:00 - 11:00 Hours (7PM - 11AM). For me in person this will not be an issue but I know there lots of people with sport-activities, work, family or other things that will prevent players from retrieving this. That you dont take this into account is a disgrace. I can totally see why this is not possible, however accepting that reason is something I cant because really there is no other excuse to this other than SHITTY management. You are getting sloppy to say the least and I am already having a hard time even remotely recommending this game to friends, most recently when I friend asked about the game I could only feel justified to "recommending" the game by sending the most hateful reviews and stating that "If you still want to try the game then go ahead". Imagine how I feel about not only the game, but Bungie as a company. I used to praise this company, now the disgust just grows larger with almost every update. The only one that is truly doing a wonderous job, as always, is no other than the Legend of Bungie; Martin O'Donnell. O'Donnell for Bungie president <3

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                • What about getting 335 gear from Poe???

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                  • Edited by ScarScrilla: 4/18/2016 10:52:19 AM
                    Do I have to enlist somewhere in a complaint thread or will I receive my missing stuff automatically after the hotfix (in case I've been affected by this 'glitch')?

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                  • What about my 2 exotics outside the Oryx shade bubble which never appeared in my postmaster after being kicked from the game? Will they been in my postmaster too?

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                    • Pretty poor fix IMO, poor form Bungie. Surely you could've worked out something a little better then that.

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                      • Nice work Bungie thank you 👍

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                      • If i cant log in on monday to get this treasure am i permanently screwed out of the chroma grimoire card? I have gotten many sterling treasure and many chroma but no chroma grimoire.

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                        • So you guys drop the ball, then -blam!- over people in other time zones...maybe you should have just gifted one to people as a "sorry, we -blam!-ed up" instead of time-gating some players...just a thought.

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