[b]UPDATE 4/18[/B]
Hello all.
With the release of [url=https://www.bungie.net/en/News/Article/44668/7_Destiny-Hot-Fix---4182016]Destiny Hotfix 2.2.0.1.1[/url], issues impacting the dispersal of Sterling Treasure via Postmaster should be resolved. You may be required to sign into Destiny once more for this Hotfix to be applied.
Once installed, a Sterling Treasure will be available through the Postmaster for those who did not receive one when first logging in after accepting Update 2.2.0.
Players will receive one Postmaster Sterling Treasure each week, per account
Inspecting Character Gear on Bungie.net or the Companion App will ensure delivery of Weekly Postmaster Sterling Treasures. To verify, you may inspect the Postmaster to see the Sterling Treasure within.
This will also resolve the issue where some players did not receive the Chroma Grimoire Card.
We apologize for the inconvenience, and thank you for your patience on this matter.
If you were impacted by this issue, please note the information below.
[quote][b]UPDATE 4/16:[/b]
It has been determined that there was an issue where players that logged in between 2AM and 10AM PST on 4/12 (April Update) did not receive their initial Sterling Treasure. This affected both players who logged into Destiny on their consoles and players who logged into their accounts on Bungie.net.
[b]For those players affected, we are working on a fix targeted for Monday, April 18th (Hotfix 2.2.0.1.1 at approximately 10AM PST) that will allow affected players to have a limited-time window to retrieve their Sterling Treasure from the Postmaster. Affected players will ONLY have until the 04/19 Weekly Reset (2AM PST) to attain them. At 2AM PST, players will resume into a new weekly cycle, where players can log in and play the respective activities for additional free Sterling Treasures. [/b]
We’ll update you when we know more.
Previous thread contents below:
[quote]Hello all,
We are aware of reports that some players did not receive a Sterling Treasure Mystery Bag from the Postmaster when first logging in after accepting Update 2.2.0.
We apologize for the inconvenience, and will provide information when available.
NOTE: Some players are reporting that signing into another character may resolve this issue. For those that are still impacted, we are continuing to investigate.
For additional information concerning the April Update, please see our[url=https://www.bungie.net/en/Forums/Post/199894187?sort=0&page=0] 2.2.0 Vital Information Thread[/url].
UPDATE: From [url=https://www.bungie.net/en/News/Article/44657/7_This-Week-at-Bungie--04142016]This Week at Bungie – 04/14/2016[/url]
[quote]For some of you, the Postmaster failed to keep our promise about Sterling Treasure boxes. You should get one of them each week, just for checking in with that sometimes-helpful robot. If you have not, we’re on the case.
Our intention is to deliver the missing boxes to those of you who missed them. We’re working on a plan to deploy a fix that should do just that (and prevent it from happening again) before the next weekly reset. Pardon the cliffhanger, but we promise to circulate more information when we can guarantee it. Either way, our intention is that you’ll all get what’s coming to you (and we mean that in a completely non-threatening way).
In related news, Variks and Shaxx have both been successful in delivering Sterling Treasure boxes to those Guardians who are answering their respective challenges. Play those weekly featured Crucible playlists and take a dive into the Level 41 Prison of Elders. Moral to the story? Never send a bot to do a job that belongs to a sentient creature.
More to come on this hot topic soon. Please stay tuned.[/quote][/quote][/quote]
English
#Help
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9 RepliesI did not receive the sterling treasure at the postmaster on any of my characters like many others, but I have a question. Are you supposed to be able to get sterling treasure from the postmaster, PoE, and the weekly crucible on all characters? or is it account based? One character received it from the PoE but neither of the other two did, and another character received it from the crucible, but my other two cant. Just checking to see if I was supposed to be getting them per character or only the 3 per account. Thanks.
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No chest for me either. What's up with that?
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I did not get my free treasure bag either...tried all the suggestions.... I bought a lot of them and probably shouldn't have. But I guess I just did my part in paying for the free update.
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Do we need to report the issue (if so, consider this a report or let us know where to report it), or do you already know who we are? I have logged into all three characters, and none of them has the Sterling Treasure from the Postmaster.
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4 RepliesI completed the high score and cumulative score on my elders sigil and when I turned it in I only got a piece of armor. I thought you got a piece of armor from the high score and a weapon from the cumulative score too. What's up with this?
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I did not receive a striking package at the postmaster either. The two that were issue for crucible and POE I did receive, however.
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Didnt got sterling treasure from postmaster too with multiple times switching characters
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Still haven't gotten it
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I didn't get one when signing in first time. I got one on my hunter for finishing PoE but I didn't get one on my titan. Are we meant to get one for each character once a week from PoE41?
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How do you know who is impacted? Do we have to actually post here or will you do it looking at the data ? PS: i didnt get mine either.
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Will I ever receive my free sterling treasure box from the postmaster??
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I just want to get the spektar bond for my warlock
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I havent got one from anywhere even pvp and poe missions
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2 RepliesI did not receive my Sterling Treasure and the Postmaster indicates that something is waiting for me but nothing is available when I check. The green box is present at the postmaster but no one is home. Thank You!
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I have not received a sterling treasure box from the postmaster with any of my characters.
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1 Replyquote]I bought 25 three of coins used them all and got nothing but last week I bought some and got 5 exotics did they cnage the drop rate or something its stupid so much time wasted[/quote]
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Still none on any character
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I´m still missin g that too , there is no sign on that box., but im sure yuo gime me that later when you have solv this proplem....
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1 ReplyTried logging into all my characters none received package
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Yeah I didn't get a postmaster box on any of my three characters. picked them up normally through the other methods without issue.
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I received it on 2 but not my Titan. Tried everything. Bought a bunch too
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Tried all of it, still no box Please sort it asap
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I din't get one - character switching didn't work either. PSN: eson83
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I did not get a sterling treasure box from the postmaster with any of my characters.
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I didn't get one in the mail
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1 ReplyI'm not getting anything from my post master and you guys said that we could get them from the weekly crucible and PoE, on all of our characters but I could only get them on one... It would be amazing if you could fix this issue soon.