[b]UPDATE 4/18[/B]
Hello all.
With the release of [url=https://www.bungie.net/en/News/Article/44668/7_Destiny-Hot-Fix---4182016]Destiny Hotfix 2.2.0.1.1[/url], issues impacting the dispersal of Sterling Treasure via Postmaster should be resolved. You may be required to sign into Destiny once more for this Hotfix to be applied.
Once installed, a Sterling Treasure will be available through the Postmaster for those who did not receive one when first logging in after accepting Update 2.2.0.
Players will receive one Postmaster Sterling Treasure each week, per account
Inspecting Character Gear on Bungie.net or the Companion App will ensure delivery of Weekly Postmaster Sterling Treasures. To verify, you may inspect the Postmaster to see the Sterling Treasure within.
This will also resolve the issue where some players did not receive the Chroma Grimoire Card.
We apologize for the inconvenience, and thank you for your patience on this matter.
If you were impacted by this issue, please note the information below.
[quote][b]UPDATE 4/16:[/b]
It has been determined that there was an issue where players that logged in between 2AM and 10AM PST on 4/12 (April Update) did not receive their initial Sterling Treasure. This affected both players who logged into Destiny on their consoles and players who logged into their accounts on Bungie.net.
[b]For those players affected, we are working on a fix targeted for Monday, April 18th (Hotfix 2.2.0.1.1 at approximately 10AM PST) that will allow affected players to have a limited-time window to retrieve their Sterling Treasure from the Postmaster. Affected players will ONLY have until the 04/19 Weekly Reset (2AM PST) to attain them. At 2AM PST, players will resume into a new weekly cycle, where players can log in and play the respective activities for additional free Sterling Treasures. [/b]
We’ll update you when we know more.
Previous thread contents below:
[quote]Hello all,
We are aware of reports that some players did not receive a Sterling Treasure Mystery Bag from the Postmaster when first logging in after accepting Update 2.2.0.
We apologize for the inconvenience, and will provide information when available.
NOTE: Some players are reporting that signing into another character may resolve this issue. For those that are still impacted, we are continuing to investigate.
For additional information concerning the April Update, please see our[url=https://www.bungie.net/en/Forums/Post/199894187?sort=0&page=0] 2.2.0 Vital Information Thread[/url].
UPDATE: From [url=https://www.bungie.net/en/News/Article/44657/7_This-Week-at-Bungie--04142016]This Week at Bungie – 04/14/2016[/url]
[quote]For some of you, the Postmaster failed to keep our promise about Sterling Treasure boxes. You should get one of them each week, just for checking in with that sometimes-helpful robot. If you have not, we’re on the case.
Our intention is to deliver the missing boxes to those of you who missed them. We’re working on a plan to deploy a fix that should do just that (and prevent it from happening again) before the next weekly reset. Pardon the cliffhanger, but we promise to circulate more information when we can guarantee it. Either way, our intention is that you’ll all get what’s coming to you (and we mean that in a completely non-threatening way).
In related news, Variks and Shaxx have both been successful in delivering Sterling Treasure boxes to those Guardians who are answering their respective challenges. Play those weekly featured Crucible playlists and take a dive into the Level 41 Prison of Elders. Moral to the story? Never send a bot to do a job that belongs to a sentient creature.
More to come on this hot topic soon. Please stay tuned.[/quote][/quote][/quote]
English
#Help
-
Same here was quite annoyed
-
I have not received mine please investigate this issue thank you
-
same here
-
same here
-
I have not received a single box. I'm upset. PS. This sucks. :)
-
Variks and Shaxx have not been successful, @BNGHelp5. I've had less than a third of the boxes I was due.
-
@Bungie No sterling treasure box at the postmaster on any character on my account. Did get one for completing PoE level 41 and Weekly Crucible (Mayhem Clash).
-
Please add me to the list of people who didn't receive the Sterling Treasure. Checked all 3 of my characters. Thanks.
-
I didn't get one treasure box on any of my character while few of my friends got three, one on each character.
-
1 ReplyAre we supposed to get one per character or one per account ?
-
[quote]Hello all, We are aware of reports that some players did not receive a Sterling Treasure Mystery Bag from the Postmaster when first logging in after accepting Update 2.2.0. We apologize for the inconvenience, and will provide information when available. NOTE: Some players are reporting that signing into another character may resolve this issue. For those that are still impacted, we are continuing to investigate. For additional information concerning the April Update, please see our[url=https://www.bungie.net/en/Forums/Post/199894187?sort=0&page=0] 2.2.0 Vital Information Thread[/url]. UPDATE: From [url=https://www.bungie.net/en/News/Article/44657/7_This-Week-at-Bungie--04142016]This Week at Bungie – 04/14/2016[/url] [quote]For some of you, the Postmaster failed to keep our promise about Sterling Treasure boxes. You should get one of them each week, just for checking in with that sometimes-helpful robot. If you have not, we’re on the case. Our intention is to deliver the missing boxes to those of you who missed them. We’re working on a plan to deploy a fix that should do just that (and prevent it from happening again) before the next weekly reset. Pardon the cliffhanger, but we promise to circulate more information when we can guarantee it. Either way, our intention is that you’ll all get what’s coming to you (and we mean that in a completely non-threatening way). In related news, Variks and Shaxx have both been successful in delivering Sterling Treasure boxes to those Guardians who are answering their respective challenges. Play those weekly featured Crucible playlists and take a dive into the Level 41 Prison of Elders. Moral to the story? Never send a bot to do a job that belongs to a sentient creature. More to come on this hot topic soon. Please stay tuned.[/quote][/quote]. Never got any on all three chatacters nor has my wife on her three characters either on her account
-
Nothing on either 3 of my characters from the post master. Thanks for looking out!
-
Still waiting on my sterling treasure from the postmaster still waiting
-
No sterling treasure on any of my characters..
-
add my name to the list of people who didn't receive their postage
-
I'll be patient for you bungie, I just really want my treasure!!!!!!
-
Switching definitely did not help. Got them from weekly crucible and 41 PoE but nothing in the postmaster on any character.
-
I originally had this trouble as well... I first logged in on my hunter (main) but couple days later I logged onto my Titan and there it was in all its glory
-
Did not receive any on all three of my characters....
-
Haven't gotten my treasure from the postmaster either
-
Yeah I received my Sterling Treasure Mystery Bags for my level 40 Warlock and Hunter, but not my level 40 Titan at the Postmaster... :(
-
I dont know if its a related issue, but i did get a package from the postmaster, but turned into glimmer only. I have noticed there seems to be issues with the reef in general. Thats where i picked it up. Have also noticed cryptarch packages for ranking can only be picked up at the tower. Is that the way it should be as well? But the mail package only rendered glimmer, so thats my main issue. Just hoping that doesnt somehow count against me as i never received a sterling package from the mail.
-
I get the Sterling Treasure from Prision of Elders Level 41, but nothing yet on the Potstmaster. Advancing with the other 2 characters. I wont buy any silver coins yet to if there are problems with the delivery of items.
-
5 RepliesNot only did i'm not getting it I bought 5800 silver coins and so far I've spent nearly all of them on sterling treasure getting the same items over and over!!! Repeat HELL!!
-
All my friends have it and I don't :(. RIP
-
2 RepliesEdited by connaught1973: 4/16/2016 12:25:19 AMQuick question or 3, are we supposed to get boxes for level 41 POE on all 3 characters, I have received for only 1 character I understand the postmaster is for only 1, but the POE and crucible rewards are unclear, if it is supposed to be all 3 characters then my second character has not received rewards for POE, I haven't run crucible yet