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Edited by BNGHelp5: 4/18/2016 9:50:34 PM
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[BUNGIE] RESOLVED: 4/18: Issues impacting Sterling Treasure delivered via Postmaster

[b]UPDATE 4/18[/B] Hello all. With the release of [url=https://www.bungie.net/en/News/Article/44668/7_Destiny-Hot-Fix---4182016]Destiny Hotfix 2.2.0.1.1[/url], issues impacting the dispersal of Sterling Treasure via Postmaster should be resolved. You may be required to sign into Destiny once more for this Hotfix to be applied. Once installed, a Sterling Treasure will be available through the Postmaster for those who did not receive one when first logging in after accepting Update 2.2.0. Players will receive one Postmaster Sterling Treasure each week, per account Inspecting Character Gear on Bungie.net or the Companion App will ensure delivery of Weekly Postmaster Sterling Treasures. To verify, you may inspect the Postmaster to see the Sterling Treasure within. This will also resolve the issue where some players did not receive the Chroma Grimoire Card. We apologize for the inconvenience, and thank you for your patience on this matter. If you were impacted by this issue, please note the information below. [quote][b]UPDATE 4/16:[/b] It has been determined that there was an issue where players that logged in between 2AM and 10AM PST on 4/12 (April Update) did not receive their initial Sterling Treasure. This affected both players who logged into Destiny on their consoles and players who logged into their accounts on Bungie.net. [b]For those players affected, we are working on a fix targeted for Monday, April 18th (Hotfix 2.2.0.1.1 at approximately 10AM PST) that will allow affected players to have a limited-time window to retrieve their Sterling Treasure from the Postmaster. Affected players will ONLY have until the 04/19 Weekly Reset (2AM PST) to attain them. At 2AM PST, players will resume into a new weekly cycle, where players can log in and play the respective activities for additional free Sterling Treasures. [/b] We’ll update you when we know more. Previous thread contents below: [quote]Hello all, We are aware of reports that some players did not receive a Sterling Treasure Mystery Bag from the Postmaster when first logging in after accepting Update 2.2.0. We apologize for the inconvenience, and will provide information when available. NOTE: Some players are reporting that signing into another character may resolve this issue. For those that are still impacted, we are continuing to investigate. For additional information concerning the April Update, please see our[url=https://www.bungie.net/en/Forums/Post/199894187?sort=0&page=0] 2.2.0 Vital Information Thread[/url]. UPDATE: From [url=https://www.bungie.net/en/News/Article/44657/7_This-Week-at-Bungie--04142016]This Week at Bungie – 04/14/2016[/url] [quote]For some of you, the Postmaster failed to keep our promise about Sterling Treasure boxes. You should get one of them each week, just for checking in with that sometimes-helpful robot. If you have not, we’re on the case. Our intention is to deliver the missing boxes to those of you who missed them. We’re working on a plan to deploy a fix that should do just that (and prevent it from happening again) before the next weekly reset. Pardon the cliffhanger, but we promise to circulate more information when we can guarantee it. Either way, our intention is that you’ll all get what’s coming to you (and we mean that in a completely non-threatening way). In related news, Variks and Shaxx have both been successful in delivering Sterling Treasure boxes to those Guardians who are answering their respective challenges. Play those weekly featured Crucible playlists and take a dive into the Level 41 Prison of Elders. Moral to the story? Never send a bot to do a job that belongs to a sentient creature. More to come on this hot topic soon. Please stay tuned.[/quote][/quote][/quote]
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  • I still never got the first one. It just never appeared.

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  • Great hot fix but when are we planning on adding matchmaking to all content. Please publish the statistics on what percentage of the user base is playing match made games vs non.

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  • I only received one sterling treasure box at the postmaster. Is it one per profile or one per character.

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    • I just got onto my PS4 version for the first time and I had two Sterling Treasures. I assume that, based on the text of this post, you're only supposed to be able to have one in the Postmaster at a time, right? Is it safe to say that my account is, therefore, one of the ones that got more than one? I just want to be sure that they don't stack. Any clarity would be appreciated.

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      • Not sure if this is related to the sterling treasure but my postmaster stays green and there is nothing in it only on my warlock any ideas why? I did get my treasure on my Titan .

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        • Hi I need someone to contact me asap via Xbox one and let's talking about this sterling treasure thing because I for one have over 5200 hours into destiny day 1 player very dedicated and I logged onto my hunter a little while ago and did not have a treasure box in my post master I was going to let that slide this time but then I do the crucible and P.O.E and C.O.E and got nothing still so I need someone to contact me asap about this issue via Xbox one my gamer tag is LoOnEy333TuNe thanks in advanced P.s and for a side note this isn't the first time I missed out on like 4 boxes last week also

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        • I logged in today and only one of my characters had a sterling treasure in the post office. I used all three last week.

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        • Edited by SureKen7: 4/19/2016 8:37:29 PM
          Hello, I was one of the people who did not receive a sterling chest from the postmaster last week, due to the fact that I logged in before the update. Following yesterday's patch, I went to the postmaster and picked up the chest and put it in my vault. When I checked today it's gone. Also, I still don't have the chroma grimoire card because of this. Please help! Regards, Disappointed Guardian

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        • I thought that all accounts were to receive two sterling sliver chests at the postmaster when you logged in this week after the April update. I receive none from the postmaster, but received one today after the patch. Question: How many were we supposed to receive?

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          • Edited by SKITTISH741: 4/19/2016 3:03:10 PM
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            • Still haven't received mine. I checked my app like you said but the box was only in the postmaster and I can't claim it. I expected there to be 2 boxes in my postmaster today but there's only one.

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              • How many stirling treasures are we supposed to be able to get in a week without buying? Assuming you have 3 characters.

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                • After the weekly reset I only got the sterling treasures on one character.

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                  • It gave me mine yesterday and I got all available chroma

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                  • Mine destiny is still broken. After the update, patch and reset only get sterling treasure on one character. I don't know how to fix it.

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                  • Edited by Eqitx: 4/19/2016 10:04:07 AM
                    And now new weekly reset gave me just 1 box. Are you serious? Not just i didn't receive the box on hunter last week, now hunter is the only one with a box this week?

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                    • I can not get into destiny , even though my connection is good I try all the time in the game makes me that there is no available servers, and not even looking , and restarted my PlayStation , router, and called my company phone and nothing, I still can not connect to the game and loe tried everything and not to do .that I can do to fix it ?

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                    • Not received mine too

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                    • Not Received mine yet

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                    • Received. Thank you.

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                    • i finally got mine.. it gave me shit but still.. thanks bungie

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                    • I only received one for one character, my other 2 which I had logged in on didn't receive a sterling treasure. My other clan mates did receive one for each of their characters on the 12th.

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                    • Still no sterling treasure at the postmaster! I only got one in Weekly Crucible Playlist Activity and one in Level 41 Prison of Elders Activity. But not from the postmaster. Thank you Bungie

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                    • ......I got out of bed becuz y'all said I needed to do befor reset and doesn't even work what the hell

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                    • What's the deal Bungie!? Your HotFix didn't fix shit! Still no sterling treasure at the postmaster!

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                      • So...is it ONE treasure box per ACCOUNT from the postmaster? Or ONE per CHARACTER? Because last week my Warlock AND my Titan both had a box in the postmaster. Just not my Hunter. Also, what about the crucible and the POE? Same deal? One per account or one per character. (9 total a week across 3 characters or 3 total a week for one account?)

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