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Edited by Duardo: 4/4/2016 4:35:59 PM
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Help Bungie Destiny Profile/MS Account! (All my Saved progres)

My account was hacked and the person used my account with foul language when microsoft gave me back my profile after a long talk with enforcement team i found out they also permanently banned my account because of the hacker insultet alot of players i can no longer access my Destiny progres please help, i had to make a new account but i need my progres to carry over to my new account. I know you guys can go and change the longin informations on my Destiny profile on Xbox one. and change the details from Hacked/Banned account (All progres:) xPrinceRevival New Xbox live account: PrinceRevivalDK I have also payed your game for Silverpoints and bought all the Sparrows and horns and i dont wanna lose all progres and microtransactions. I have proof of my account banned, i also have proof of everything i bought in Destiny with my Silverpoints Please i need to speak with the right department about this issue :( [url=http://oi64.tinypic.com/vdps21.jpg]Transactions proof 1[/url] [url=http://oi64.tinypic.com/vdps21.jpg]Transactions proof 2[/url] [url=http://s23.postimg.org/dvw51pbbv/x_Prince_Revival_Enforcement_Evidences.jpg]Account proofs[/url] Please help i didnt do anything to lose my stuff you gotta help me please :( i dont wanna start all over with all my exotics and Iron banner gear etc, and i payed money too, im not going to spend more money if i cant have back what i already purchased :(
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  • Bungie does not transfer information between console accounts. https://www.bungie.net/en/Help/Article/12211 If the ban is on your Xbox Live account, you will have to discuss any recovery with Microsoft.

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  • In your first thread, you stated that your little brother got you banned but now you're stating that a hacker did. https://www.bungie.net/en/Forum/Post/198767599/0/0 Changing your story won't change the answer and the answer is, is that Bungie [b]does not[/b] allow progress transfers across platform accounts. https://www.bungie.net/en/help/article/12211 [quote]The following services cannot be provided: 
 * Transfer of items or characters between platform accounts
[/quote]

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    • A couple things. You have already made this thread, but instead of it being a "hacker", you blamed your little brother. https://www.bungie.net/en/Forum/Post/198767599/0/0 Everything you were told on the last thread still applies, even if you do change your excuse. Though this article doesn't exactly go with what you're saying, it does state that they can not transfer characters between accounts. If you want to play you will have to start new characters. https://www.bungie.net/Mobi/en/About/Article?id=12211 I know it's hard and is super unfortunate, but it's time to cut your losses and move on. Make sure only you have access to your account and please abide by Microsoft's rules so you don't get banned again.

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      • Bungie do not transfer items, regardless of blame. You will have to start again.

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