Hi there, Occasionally, Bungie will disperse in-game items, such as Emblems, through emails to select groups of players who meet specific qualifications. These qualifications change from offer to offer. However, the initial qualification to receive these emails is that players need to have their Bungie.net profile settings configured to allow us to send announcements and notifications to their verified email address. If you are unsure if your settings are configured correctly, please see our help article: https://www.bungie.net/en/Help/Troubleshoot?oid=13784 Also, please note that it may take some time for you to receive one of these emails after getting your account set up to receive these sorts of emails from Bungie.