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2/5/2016 8:27:59 PM
3
Delete LVL-25 Boost
Hello i'm new on Destiny and bought the taken king addon. After install i want to boost an char and take the item out of the mail. But few seconds later, i want to create a new char and boost them. So i loged out and delete the other char, amd the 25 boost also.
Can bungie give him back to me?
How can i contact the support?
Sorry for my english, i'm german ^^
English
#Help
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11 RepliesHi Harley The best way to contact support is as you have done by posting here ^_^ However, I must sadly report once a character is deleted it and its items are gone. There is no way to roll back or un-delete characters or items. I am very sorry. https://www.bungie.net/en/Help/Article/12211
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2 RepliesIf you deleted the character and the Spark of Light was in its inventory, it cannot be recovered. There is only one Spark of Light given. You can purchase Level 25 Class Packs in your console's store as an Add-on. https://www.bungie.net/7_Deleted-Item-and-Character-Policy/en/Help/Article/12211
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Edited by Lostypoo: 2/5/2016 8:31:26 PMThe spark of light would have to have been moved to the vault and taken from the postmaster before deleting a character sorry bungie cannot restore lost or discarded items. However you can purchase additional level 25 boost packs from your Xbox/PSN store. One per class and account (warlock, Hunter, Titan) Policy: https://www.bungie.net/en/help/article/12211 All information regarding the Level 25 Class Packs may be found here: https://www.bungie.net/en/Help/Article/14200
