JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
Edited by Must Have Gally: 1/16/2016 10:36:29 PM
4

Just Got a New Router and Now I Keep Getting Booted From Destiny

Just got a new router. 5ghz double speed upgrade etc, and it is set up with my Xbox One. Destiny ran completely fine before I had this upgrade. Other games work fine (played halo 5, no issues), Internet is completely fine on other devices also. However; whenever I try to play destiny, after logging on to a character for around 10 minutes, it cuts off and gives me an error message - canary (saying my I have no internet connection) It also sometimes cuts off my Xbox live while the Internet on my iPhone 6 works fine. Help? It's a shame since I wasted to go to the lighthouse today :( Thanks,

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I'm getting that kind of error too, I got a new router and broadband supplier the day of the update and I am getting booted offline and getting canary after 10-20 minutes. Hopefully it gets sorted soon

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Your not alone. BungiVision is having issues right now and I have received Vulture and Beetle error codes trying to get into the tower on Xbox One.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • Try unplugging your console and router for 15 min then booting both up Try clearing your console cache just like this https://www.bungie.net/en/Help/Article/12539 And switching to a wired connection and taking a look at bungies network troubleshooting guide https://www.bungie.net/en/Support/Troubleshoot?oid=12915

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      5 Replies
      • Which router?

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        2 Replies
        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon